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Senior Associate

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EY

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
    Business, Operations & Strategy

AI generated summary

  • You need customer service skills, analytics experience, strong presentation abilities, teamwork, time management, and a relevant Master's degree. Knowledge of data tools and 1-3 years of experience preferred.
  • You will deliver client benchmarking services, manage relationships, analyze data, support deliverable development, ensure quality, enhance datasets, and improve benchmarking efficiency.

Requirements

  • Customer service skills to support request management and data collection
  • Consider various possible courses of action before taking or recommending further steps, when routinely faced with problems that have not been encountered previously
  • Demonstrated ability of analytics, insight generation, data aggregation and excel capabilities
  • Ability to interact with leaders, stakeholders and staff; strong presentation skills; ability to present to a multicultural audience
  • Ability to participate and work effectively as part of a team, including proactive collaboration in a globally distributed environment
  • Strong time management, problem solving and organizational skills
  • Self-motivated, with strong work ethics; proactive in identifying issues and opportunities
  • Proactively promote an inclusive work environment by participating in Business Unit, geography, area or national gender/diversity investment efforts
  • Report status of assigned tasks and adhere to Project deadlines
  • Demonstrate sophisticated written and presentation skills; communicate effectively with experts and leadership
  • Willingness to travel international, if required
  • M.B.A. or related Master's degree preferred
  • Knowledge of data sources like APQC, CapIQ, Computer Economics, LESG, SSON and others
  • Knowledge of additional tools/platforms like Tibco Spotfire, Qualtrics, PowerBI, Excel/Access spreadsheets and databases)
  • Approximately 1 to 3 years of professional experience
  • Experience in core benchmarking domain and analytics, preferred

Responsibilities

  • Deliver client service(s):
  • Supports client engagement teams with benchmarking requests, analysis and insights in a wide variety of processes like Finance, Supply Chain, IT, HR, Legal and Cyber Security
  • Serves in an execution role to provide end-to-end benchmarking support including data collection, validation and comparison of client’s data with benchmarks to derive areas of improvements
  • Collaborates with the global benchmarking team to ensure program and project objectives are met
  • Relationship Management:
  • Supports with maintaining and sustaining relations with key executives
  • Works closely with team leads to increase awareness of the global benchmarking service offering with various service line stakeholders
  • Analytical/Decision Making Responsibilities:
  • Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence)
  • Calculates quartiles and perform ad-hoc queries on database of third party and EY client responses
  • Supports development of benchmarking deliverables incorporating insight from content specialist, analytics team and client team
  • Participates in quality reviews to ensure highest quality client deliverables
  • Works to enhance proprietary dataset by employing wide variety of techniques like client data collection and third-party data evaluation and purchase
  • Supports multiple internal initiatives focusing on improving benchmarking efficiency and effectiveness as well as GDS Transformation Zone teams initiatives

FAQs

What is the primary role of a Senior Associate in the Global Delivery Services, Transformation Zone – Benchmarking Team?

The primary role involves supporting pursuits and engagements related to end-to-end process benchmarking, collaborating with field practitioners, and assisting in data collection, validation, and analysis to identify improvement areas across various business processes.

What qualifications are preferred for this position?

An M.B.A. or related Master's degree is preferred, along with approximately 1 to 3 years of professional experience, especially in the core benchmarking domain and analytics.

What types of business processes will the Senior Associate be working with?

The Senior Associate will work with processes including Finance, Supply Chain, IT, HR, Legal, and Cyber Security.

Are there opportunities for international travel in this role?

Yes, there is a willingness to travel internationally if required.

What analytical skills are necessary for this position?

The role requires strong capabilities in analytics, insight generation, data aggregation, and proficiency in Excel.

How will the Senior Associate collaborate with the global benchmarking team?

The Senior Associate will collaborate closely with the global benchmarking team to ensure program and project objectives are met and to develop benchmarking deliverables.

Does the role involve client-facing responsibilities?

Yes, the role involves supporting client engagement teams with benchmarking requests, analysis, and insights, which includes maintaining relationships with key executives.

What tools and platforms should candidates be familiar with?

Knowledge of data sources like APQC, CapIQ, and tools/platforms such as Tibco Spotfire, Qualtrics, PowerBI, and Excel/Access spreadsheets and databases is preferred.

What are the expectations regarding time management and reporting?

The Senior Associate is expected to demonstrate strong time management, problem-solving, and organizational skills while reporting the status of assigned tasks and adhering to project deadlines.

How does EY promote an inclusive work environment?

EY encourages participation in national gender/diversity investment efforts and promotes a proactive approach to fostering an inclusive work environment within the team.

Accounting
Industry
1-10
Employees

Mission & Purpose

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Find out more about the EY global network http://ey.com/en_gl/legal-statement