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Senior Associate - Bilingual English/Japanese



14d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must have a bachelor's degree, fluency in English & Japanese, 2-3 years of client/account management experience, be results-driven, outgoing, and have strong communication skills to join our team.
  • You will help clients gather research, manage client relationships, recruit experts, oversee Research Associates, and work with a global team for successful service delivery.


  • Bachelor’s degree.
  • Previous internship/volunteering/extracurriculars.
  • 2-3 years of previous client or account management experience
  • Skills YOU will Bring:
  • Fluency in English &Japanese (N1 level)
  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of an international team


  • Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
  • Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
  • Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
  • Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
  • Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.
  • Work closely with the Project Managers and other team members across Tokyo and Dusseldorf to optimize client use of Guidepoint’s service.


What languages do I need to be fluent in for this Senior Associate position?

Fluency in both English and Japanese (N1 level) is required for this position.

What kind of experience do I need to bring to this role?

A Bachelor's degree, 2-3 years of previous client or account management experience, and previous internship/volunteering/extracurricular activities are preferred for this role.

What will be my responsibilities as a Senior Associate in this position?

Responsibilities include helping clients collect primary research insights, serving as the main point of contact for a portfolio of clients, recruiting appropriate experts for discussions, meetings, and surveys, directing expert recruitment efforts, developing effective screening criteria, and optimizing client use of Guidepoint's service.

What kind of skills should I bring to this position?

Skills needed for this role include fluency in both English and Japanese, desire to work in a sales/lead generation role, ability to work in a fast-paced environment, excellent time management and organizational skills, outgoing personality, intellectual curiosity, excellent communication skills, and ability to work both individually and as part of an international team.

What benefits are offered for this position?

Competitive compensation, private health insurance, entrepreneurial environment, autonomy, international exposure to global Guidepoint service teams, casual work environment, and team events are some of the benefits offered for this position.

The Experts at Finding Expertise

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Mission & Purpose

Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.