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Senior Associate-Product Design

  • Job
    Full-time
    Junior Level
  • Design
  • London

AI generated summary

  • You need 2+ years in product design, proficiency in Figma, knowledge of user-centered design, strong problem-solving communication, and attention to detail.
  • You will create wireframes and prototypes, conduct user research, collaborate with teams, present design choices, and utilize design tools to produce usable, visually appealing user interfaces.

Requirements

  • Has at least 2 years of hands-on experience in or with a product design organization
  • Is proficient in Figma
  • Demonstrates an understanding of user-centered design methodologies, research and processes.
  • Shares solutions to problem-solving initiatives in an engaging way
  • Is a proactive and energetic communicator, with an attention to detail

Responsibilities

  • Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications
  • Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
  • Presents design decisions to peers and partners with minimal support from senior colleagues
  • Understands American Express design process, design systems and UX patterns
  • Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements
  • Participates in design community
  • Leverages design tools to efficiently deliver artifacts

FAQs

What is the primary responsibility of a Senior Associate-Product Design at American Express?

The primary responsibility is to work closely with product and tech teams to continuously improve internal products and their features, creating user-centered experiences and interfaces.

What design tools should I be proficient in for this role?

You should be proficient in Figma.

How many years of experience are required for this position?

A minimum of 2 years of hands-on experience in or with a product design organization is required.

What methodologies should I understand for this role?

You should demonstrate an understanding of user-centered design methodologies, research, and processes.

Will I be collaborating with other teams in this role?

Yes, you will collaborate closely with product managers, engineers, and design leads to understand and deliver against project requirements.

What types of artifacts will I be responsible for delivering?

You will be responsible for delivering artifacts such as wireframes, prototypes, and high-fidelity specifications.

Does American Express offer career development opportunities?

Yes, American Express offers career development and training opportunities.

What benefits does American Express provide to its employees?

Benefits include competitive base salaries, bonus incentives, comprehensive medical and additional insurance, flexible working models, generous paid parental leave, access to wellness centers, counseling support, and more.

Is experience in user research important for this role?

Yes, analyzing user research and business insights is essential for continuously improving user experiences for internal tools and platforms.

How can I engage with the design community at American Express in this role?

You are encouraged to participate in the design community as part of your role.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.