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Senior Building Management System Specialist [with Spanish]

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Amazon

17d ago

  • Job
    Full-time
    Senior Level
  • Engineering
    Facilities Management
  • Barcelona

AI generated summary

  • You need a related Bachelor's degree, BMS programming experience, knowledge of control signals, protocols, HVAC, Spanish proficiency (B1/B2), project management skills, and certifications.
  • You will support and mentor BMS specialists, manage procedures and technologies, optimize data for efficiency, ensure customer satisfaction, and collaborate with stakeholders while driving innovation.

Requirements

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or related field (or equivalent practical work experience).
  • Extensive experience in BMS programming and automation, within building controls or related field.
  • Strong knowledge and troubleshooting of control signals (VDC, mA) and low voltage power (24-AC/DC).
  • Ability to integrate and remotely troubleshoot multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalised data for standard visualisation.
  • Ability to remotely troubleshoot IP communications issues for networks such as Niagara Fox, MQTT, BACnet/IP and SNMP.
  • Deep understanding of HVAC, lighting, security, and other building systems, as well as energy management principles.
  • Demonstrated ability to manage and prioritise multiple projects in a dynamic environment.
  • Proficiency in Spanish, to B1 or B2 level.
  • Experience with global project management and working with multicultural teams.
  • Proficiency in cloud-based IoT platforms, data analytics, and visualisation tools.
  • Certification in relevant programming languages or BMS systems.
  • Certification with Tridium Niagara and/or Distech Controls.
  • Strong customer relationship management skills.
  • Experience and understanding of facility management and relevant electrical and mechanical aspects of BMS equipment.
  • Proficient in other spoken languages.

Responsibilities

  • Support, mentor, and inspire fellow BMS Specialists, fostering a collaborative and innovative work environment.
  • Support the development and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.
  • Design, implement and manage advanced BMS Standard Operating Procedures, Policies, specifications and processes which are scalable across the globe.
  • Maintain and optimise BMS technologies, IoT platforms, and data analytics of the BMS.
  • Monitor and maintain ticket/work order processes and queues while ensuring customer care and quality meet the high bar.
  • Monitor and analyse BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.
  • Establish and maintain strong relationships with internal stakeholders and external clients, ensuring a customer-centric approach.
  • Provide strategic insights and recommendations to management on BMS trends, improvements, issues, team skillsets, industry best practices, and emerging technologies.
  • Manage project timelines, budgets, and resources, ensuring successful execution of BMS initiatives.
  • Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
  • Stay current with industry regulations, standards, and certifications to ensure compliance and best-in-class performance.
  • Drive a culture of innovation, continuous improvement, and knowledge sharing within the team.
  • Flexible to working shift to ensure the 24/7 BMS support team and BMS customers around the world receive timely and re-assuring support required.

FAQs

What is the primary responsibility of a Senior Building Management System Specialist?

The primary responsibility is to maintain, enhance, and optimize global Building Management System (BMS) services, ensuring seamless functionality and delivering exceptional customer experiences.

Is proficiency in Spanish required for this role?

Yes, proficiency in Spanish at a B1 or B2 level is required for this role.

What kind of degree is preferred for this position?

A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or a related field is preferred, or equivalent practical work experience.

What type of experience is necessary for candidates applying for this position?

Extensive experience in BMS programming and automation within building controls or a related field is necessary.

Are there opportunities for career growth in this role?

Yes, there are opportunities for career growth, as the position includes leadership responsibilities and the chance to mentor other BMS Specialists.

What technical skills are important for this role?

Important technical skills include knowledge of control signals, troubleshooting IP communications issues, and a deep understanding of HVAC, lighting, and energy management principles.

Does this role require project management skills?

Yes, the ability to manage and prioritize multiple projects in a dynamic environment is essential for this role.

What kind of team environment can one expect?

The role involves fostering a collaborative and innovative work environment while being part of a dynamic team that values individuality and diversity.

What requirements are there regarding working hours?

The role may require flexibility to work shifts to ensure 24/7 BMS support for global customers.

Are certifications important for this position?

Yes, certifications in relevant programming languages or BMS systems, as well as certification with Tridium Niagara and/or Distech Controls, are valuable for candidates.

How does Amazon support diversity and inclusion in its hiring process?

Amazon is committed to employing a diverse workforce and makes recruitment decisions based on experience and skills. They value individuality and strive to create an inclusive culture.

What tools or platforms should candidates be familiar with?

Candidates should be familiar with cloud-based IoT platforms, data analytics, visualization tools, and various communications protocols such as BACnet, LON, and Modbus.

Will candidates be involved in establishing customer relationships?

Yes, establishing and maintaining strong relationships with internal stakeholders and external clients is a key responsibility in this role.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.