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Senior Business Analyst

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Cision

12d ago

  • Job
    Full-time
    Senior Level
  • Data
  • Chicago

AI generated summary

  • You must have a Bachelor's degree in a related field, 5 years of experience in B2B SaaS, stakeholder management skills, data visualization expertise, strong planning and organization abilities, technical understanding, problem-solving skills, collaborative mindset, and communication proficiency.
  • You will support decision-making with data-driven insights, define metrics, gather requirements, provide technical expertise, report on KPIs, design and maintain BI dashboards, and ensure data quality in collaboration with various business functions.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. A Master’s degree or an MBA can be advantageous.
  • Minimum of 5 years of professional experience in a related field, ideally in B2B SaaS
  • Experienced in stakeholder management and stakeholder communications
  • Experience with data visualisation tools to create reports and dashboards, able to articulate complex concepts in a clear and concise manner
  • Effective planning and organizational skills
  • Proficient in decision-making, analysis, and problem-solving, with the ability to multitask
  • Experience working in a highly collaborative, dynamic, and team-oriented work environment
  • High level of general technical understanding
  • Understanding of best practice business processes
  • Easily adopts to new technology
  • Problem solving capabilities, attention to detail, data handling skills
  • Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences
  • Understanding of user experience
  • Experience of working with large volumes of data
  • Experience training and supporting users
  • Knowledge of scripting languages (e.g., SQL) preferred
  • Experience with Salesforce preferred
  • Proficient in MS Office (primarily Excel)
  • Knowledge of Domo is a bonus but not required

Responsibilities

  • Support organizational decision-making with data-driven insights
  • Create and define metrics for the business, specific regions and teams
  • Work closely with business stakeholders to gather business requirements, translate them into technical specification and oversee implementation
  • Provide technical expertise and best practice to support and guide the business in the use of data
  • Review and optimize data quality – identify and resolve data issues and consult on new processes and methods to correct at source
  • Reporting Responsibilities
  • Report on KPIs to measure performance for the business, specific regions and teams
  • Work across regional and global Sales, Marketing, FP&A, Product and Customer Success functions to deliver reporting, insights and recommendations
  • Design, build and maintain high-quality dashboards, KPIs and visualisations on our BI platform Domo
  • Liaise and support the report building team in design and delivery of dashboards and reports
  • Help maintain the reporting and analytics infrastructure in our BI platform to help support business decisions and team management
  • Act as regional point of contact for the Data, Tools and Reporting Operations team, evaluate and document requests
  • Establish and document standardized processes and best practices within Domo
  • Conduct training sessions for end-users on Domo functionalities
  • Identify system inefficiencies/gaps, troubleshoot operational issues, and explore opportunities for updates
  • Work with the SQL developer or data engineer on new builds, existing iteration and refactoring
  • Work with the SQL developer and report analyst on the administration and maintenance of Domo
  • Implement and monitor data quality checks and ensure data accuracy
  • Establish processes for identifying and addressing data quality issues

FAQs

What are the key responsibilities of a Senior Business Analyst, Sales Intelligence & Analytics?

The key responsibilities of a Senior Business Analyst in this role include supporting organizational decision-making with data-driven insights, creating and defining metrics for the business, working closely with business stakeholders to gather requirements, translating them into technical specifications, providing technical expertise to support and guide the business in the use of data, reviewing and optimizing data quality, reporting on KPIs to measure performance, designing and maintaining high-quality dashboards and visualizations, acting as a point of contact for the Data, Tools and Reporting Operations team, establishing and documenting standardized processes and best practices, conducting training sessions for end-users, identifying system inefficiencies and opportunities for updates, working with SQL developers on new builds, and implementing and monitoring data quality checks.

What qualifications are required for a Senior Business Analyst, Sales Intelligence & Analytics position?

The qualifications required for this position include a Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field, with a Master’s degree or MBA being advantageous. Candidates should have a minimum of 5 years of professional experience in a related field, ideally in B2B SaaS. Other qualifications include experience in stakeholder management and communication, proficiency in data visualization tools, effective planning and organizational skills, decision-making and problem-solving abilities, experience in a collaborative work environment, general technical understanding, knowledge of best practices, adoption to new technology, problem-solving capabilities, attention to detail, data handling skills, communication and interpersonal skills, user experience understanding, experience with large volumes of data, training and support experience, knowledge of scripting languages like SQL, experience with Salesforce, proficiency in MS Office (Excel), and knowledge of Domo is a bonus but not required.

What is the work schedule for a Senior Business Analyst in this role?

The work schedule for a Senior Business Analyst in this position is a hybrid schedule, with 2-3 days a week in the Chicago office.

Marketing & Advertising
Industry
1001-5000
Employees
1867
Founded Year

Mission & Purpose

Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.