Logo of Huzzle

Senior Communication and Engagement Officer

  • Job
    Full-time
    Senior Level
  • Marketing
    Media & Journalism
  • Cardiff

AI generated summary

  • You must produce effective communications, understand social media and digital engagement, foster relationships with partners, and speaking Welsh is desirable.
  • You will support strategic communications, represent leadership, promote corporate objectives, safeguard reputation, manage change programs, and evaluate external engagement effectiveness.

Requirements

  • The successful candidate will be required to produce effective communications for a wide range of audiences and have knowledge of social media; modern methods of digital communication and internal staff engagement. Excellent relationships with partner organisations will also be fundamental to the role.
  • The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Responsibilities

  • Support the Head of Communications and Engagement in the provision of communications and engagement services within Cardiff and Vale University Health Board.
  • Represent the Head of Communications and Engagement at Executive Board meetings and meetings with other members of senior management - offering strategic advice over appropriate responses to lines of enquiry and working with senior managers to develop and issue media messages.
  • Support the Head of Communications and the Executive Board within the organisation to share corporate objectives and to actively promote the University Health Board values and services amongst the internal workforce, service users, external partners and stakeholders.
  • Have a vital role in establishing and communicating key messages to safeguard the University Health Board reputation, limit adverse publicity and promote a positive image to increase public and stakeholder understanding of the University Health Board’s objectives and services.
  • Support any change programmes to existing University Health Board service provision, and any supporting public consultation.
  • Introduce, monitor and evaluate the effectiveness of the University Health Board external profile amongst media and key stakeholders, and making improvements where appropriate.

FAQs

What is the duration of the contract for the Senior Communication and Engagement Officer position?

The contract for the Senior Communication and Engagement Officer position is fixed term until 31st March 2026.

What are the main responsibilities of the Senior Communication and Engagement Officer?

The main responsibilities include leading internal and external communications for the ePMA system and the Cardiff Joint Research Office, supporting the Head of Communications and Engagement, representing the head at Executive Board meetings, establishing key messages to safeguard the University Health Board's reputation, and introducing, monitoring, and evaluating the effectiveness of the University Health Board's external profile.

Is experience with social media and digital communication necessary for this role?

Yes, knowledge of social media and modern methods of digital communication are essential for this role.

Will I be required to engage with external partner organizations?

Yes, building excellent relationships with partner organizations is fundamental to the role.

Is there a language requirement for candidates applying for this job?

The ability to speak Welsh is desirable, but both Welsh and/or English speakers are equally welcome to apply.

Where will the post holder be based?

The post holder will be based at Woodland House, Maes y Coed Road, Cardiff.

What is the mission of Cardiff and Vale University Health Board?

The mission is “Caring for People, Keeping People Well”.

What type of environment is Cardiff and the Vale of Glamorgan like for living and working?

Cardiff is a thriving capital city with a wealth of sports, arts, and cultural attractions, while the Vale of Glamorgan offers beautiful countryside and a dramatic coastline, providing the best of both city life and rural living.

Who can I contact for further details or informal visits regarding this job?

You can contact Ceri Knight, Head of Communications, at ceri.knight@wales.nhs.uk or by telephone at 02921 836052.

Caring for People, Keeping People Well

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Cardiff and Vale University Health Board provides local healthcare services for people in Cardiff and the Vale of Glamorgan and is the main provider of specialist services for the people of south Wales - and for some services, the whole of Wales and the wider UK. Our Health Board delivers health services for our local population of approximately 500,000, and we host over 100 specialist services for our region and beyond. We’re very proud of the role that we play within the NHS, as one of the largest and most complex NHS organisations in the UK. We employ a diverse workforce of around 14,000 staff who work across a range of hospital sites and deliver care in people’s homes and other community settings.