FAQs
What is the primary role of a Senior Consultant, TAOS at Comcast?
The primary role involves providing high-level consultative support and subject matter expertise in Human Resources, addressing HR-related inquiries, ensuring timely resolution of escalated issues, and contributing to overall team operations.
What type of inquiries does the Senior Consultant handle?
The Senior Consultant provides consultation on various HR-related inquiries, including Payroll Processes, HR Business Processes, Compensation, Recruitment, Leave of Absence, and Learning, among others.
What kind of experience is required for this position?
The position requires 10+ years of relevant work experience, with a strong emphasis on HR service delivery and consultative support.
What educational background is preferred for this role?
A Bachelor's Degree is preferred, although applicants with a combination of coursework, experience, or extensive related professional experience may also be considered.
How does Comcast support employee development in this role?
The Senior Consultant assists with the development and execution of HR Service Delivery training and onboarding, including support for new team members and ongoing team development.
What are the working hours for this role?
The position requires regular attendance, with the possibility of working nights, weekends, and variable schedules as necessary.
Is there a focus on customer experience in this position?
Yes, there is a continued focus on employee and customer experience, with an emphasis on assessing areas for process improvement and collaborating with internal and external teams.
What skills are necessary for this position?
Essential skills include consultation, communication, and case management.
Does Comcast offer additional compensation beyond base pay?
Yes, Comcast provides a Total Rewards package that may include bonuses and benefits, in addition to base pay.
Is the workplace inclusive and diverse?
Yes, Comcast promotes inclusion and diversity and is an equal opportunity workplace.