Senior Coordinator, Human Resources

Chicago Blackhawks

Nov 30

Applications are closed

Job
Full-time
Mid & Senior Level
People, HR & Administration
Chicago

Requirements

Service mindset with the ability to effectively build relationships at all levels while maintaining professional boundaries.
A minimum of 4 - 8 years of relevant experience in human resources required with a working understanding of HR principles, practices, and procedures; experience within the sports, events, hospitality or other fast-paced, high-volume industry strongly preferred.
Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications (e.g., PHR, SHRM-CP) is a plus.
Proven ability to handle sensitive information with maturity, discretion and maintain confidentiality in all HR-related activities.
Experience working in various HR platforms including ADP Workforce Now, Lattice, Traliant or similar systems.
Highly proficient with Microsoft Office Suite (especially Excel, Word, PPT, SharePoint, Outlook, etc.) or related software.
Excellent organizational skills and superior attention to detail.
Strong sense of urgency and ability to change direction quickly while adhering to deadlines.
Pro-active communicator and problem solver while exercising good judgement.
Positive, culture champion who demonstrates the Chicago Blackhawks’ values of integrity, curiosity, empathy, collaboration, and originality.
Ability to work extended, non-traditional hours including evenings and weekends as required.

Responsibilities

Maintain and regularly audit systems and files ensuring accuracy and compliance of HRIS data, personnel files, org charts, employment contracts, I-9s, and other legal requirements.
Administer annual compliance requirements, track participation, manage certifications and raise visibility to leadership as needed.
Analyze and generate comprehensive reports on headcount, participation, and other key HR metrics to aid in workforce planning and budgeting recommendations that drive organizational performance.
Support the Performance Development Process (PDP) through system administration, progress tracking, training deck preparation, SOP creation, and other tasks as requested.
Become an in-house expert on our HR systems and help educate, coach and enable employees to utilize self-service features effectively.
Partner with Finance department to submit essential personnel updates related to compensation, job titles, reporting, and other employee information to ensure accuracy, compliance, and maintain data integrity.
Manage supplemental benefits administration by managing active employee rosters, processing payments, and addressing inquiries.
Assist with the management of administrative tasks related to employee relations including but not limited to processing employee leave and accommodation requests, responding to employment verifications, handling worker’s compensation claims, assisting with immigration paperwork, and maintaining performance documentation.
Provide administrative support for all recruitment activities such as scheduling interviews and arranging candidate travel as needed.
Execute the administrative tasks associated with hiring candidates such as sending pre-hire communications and administering all relevant pre-employment paperwork and screenings.
Expertly coordinate all administrative and communication aspects of employee on-boarding, off-boarding, and movement within the organization.
Lead new hire orientation and educate new employees on Company policies, benefits, and internal procedures.
Execute all administrative tasks requested from the Human Resources leadership and performs other related duties and projects as assigned.

FAQs

What is the role of the Senior Coordinator, Human Resources?

The Senior Coordinator, Human Resources is responsible for executing HR processes, ensuring compliance with employment regulations, maintaining employee data, supporting HR initiatives, and providing high-level service to employees of various teams within the organization.

What qualifications are required for this position?

Candidates should have 4-8 years of relevant HR experience, a Bachelor’s degree in Human Resources or a related field, and preferably HR certifications such as PHR or SHRM-CP. Experience in fast-paced industries such as sports or hospitality is strongly preferred.

What software and HR systems should candidates be familiar with?

Candidates should have experience with HR platforms such as ADP Workforce Now, Lattice, Traliant, and should be highly proficient in Microsoft Office Suite, especially Excel, Word, PowerPoint, SharePoint, and Outlook.

Is there an expectation for working hours?

Yes, candidates should be prepared to work extended, non-traditional hours, including evenings and weekends as required by the role.

What level of confidentiality is expected in this role?

The Senior Coordinator must handle sensitive information with maturity and discretion, maintaining confidentiality in all HR-related activities.

Will I be involved in recruitment activities?

Yes, the role involves providing administrative support for recruitment activities, such as scheduling interviews and coordinating candidate travel.

How does this role contribute to employee onboarding?

The Senior Coordinator will coordinate all administrative and communication aspects of employee onboarding, lead new hire orientation, and educate new employees about company policies, benefits, and internal procedures.

Is experience in a specific industry preferred for this position?

Yes, experience within the sports, events, hospitality, or other fast-paced, high-volume industries is strongly preferred.

What are the key competencies required for the role?

Candidates should demonstrate a service mindset, strong communication skills, excellent organizational abilities, attention to detail, problem-solving skills, and a positive attitude that aligns with the company's core values.

Does the organization promote diversity and inclusion?

Yes, the Chicago Blackhawks are an equal opportunity employer that values diversity at all levels and encourages all individuals to apply, regardless of personal characteristics.

Chicago Blackhawks

Reimagining the potential of hockey.

Entertainment & Media

Industry

51-200

Employees

Mission & Purpose

Six-time Stanley Cup champions: 2015, 2013, 2010, 1961, 1938, 1934. Original Six hockey club founded on Sept. 25, 1926, when the National Hockey League awarded a franchise to Major Frederic McLaughlin. Owned by Chairman Rocky Wirtz, the Chicago Blackhawks play and operate at the United Center.