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Senior Credit Solutions Manager - Western Canada locations



10d ago

  • Job
    Junior, Mid & Senior Level
  • Accounting & Tax
  • Calgary, +1


  • University degree in business or economics or other Business Specialty background.
  • Commitment to participate in other training requirements as determined by the Bank from time to time.
  • Skills/Work Experience:
  • Previous work experience of at least 2-5 years is preferred.
  • In-depth knowledge of the Bank’s lending policies, practices and procedures, as well as an awareness of business trends economic, technological, social, legal and political conditions and factors which could affect the viability of a credit.
  • A solid knowledge and understanding of financial statements and accounting principles and policies is a must.
  • Excellent risk assessment and credit skills and ability to structure deals.
  • Strong understanding of loan documentation.
  • Strong knowledge of Canada’s financial services marketplace and of the assigned market area’s key industries, major customers and competitive positioning within the assigned market areas.
  • Solid understanding of the Canadian Business Banking objectives, strategies and structures. To complement this, the incumbent must possess tactical planning skills and implementation/ management skills.
  • Good sales management, coaching, relationship building and leadership skills are essential, along with the ability to influence and motivate others.
  • Must set a positive example of change and encourage others to do the same.
  • Strong interpersonal skills are essential for business development/customer relationship building and to facilitate a positive and effective team environment.
  • Must be able to effectively articulate their views to all levels both within the Bank and externally in the marketplace.
  • Strong personal computer skills and familiarity with word processing, spreadsheet software and planning tools are necessary as the incumbent uses a PC for a variety of communication, sales management and general information activities including preparing documents, monitoring results and responding to enquiries.
  • Strong knowledge of commercial Banking products and services, including systems, routines and operating procedures.
  • Thorough knowledge of Bank’s business lending and deposit products and services, and customer profitability model.
  • Thorough knowledge of competitor offerings and alternative sources of financing.
  • Good knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels such as Global Banking & Markets, Global Transaction Banking, Global Wealth Management, Retail & Small Business Banking, etc.
  • Thorough knowledge of all commercial management platforms.
  • Working knowledge of services provided by support areas such as Shared Services Business Support.
  • Working Conditions:
  • Work in a standard office-based environment; non-standard hours are a common occurrence. No travel.


  • Ensuring the timely analysis, structuring and presentation of credit proposals;
  • Providing prompt and sound recommendations in the analysis and presentation of credit proposals;
  • Ensuring effective communication with the SCRM to clearly convey the rationale for decisions, so that they may respond effectively to clients;
  • Recommending pricing for loans and credit-related fees yielding a return commensurate with risk and due regard to profit, administration and competitive considerations;
  • Recommending terms, conditions and covenants to provide a viable banking proposal to the client within sound credit lending practices;
  • Restructuring marginal proposals into bankable deals where possible;
  • Providing guidance and counsel to SCRM, so that they may better serve clients’ needs.
  • Ensures the accurate communication and effective and timely implementation of the terms and conditions of an authorization by:
  • Reviewing all authorizations to ensure accuracy, completeness and clarity;
  • Ensuring prompt follow-up for acceptance of the authorization and reacting swiftly to any problems, amendments, extensions, reporting to senior management and SCRM where necessary;
  • Promptly and effectively addressing issues surrounding the adequacy, quality and completeness of loan documentation and security;
  • Liaising with SCRM to ensure any required changes and follow-up for the accurate execution and delivery of same prior to disbursement of funds.
  • Ensure the ongoing quality of the assigned credit portfolio through control and administration of the specific conditions and reporting requirements, as specified in individual authorizations are adhered to by:
  • Directing and assisting Credit Analysts (CA)/ Service Specialists (SS) in the detailed evaluation of all information received, reporting deficiencies or any negative findings to senior management;
  • Adhere to any regulatory and internal Bank policies and requirements;
  • Advising senior management of any credit weakness developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, political, technological and industry information.
  • Provide coaching/counselling/Oversight to Credit Analysts by:
  • Developing the credit competencies of the CA’s in relation to assigned accounts;
  • Providing timely performance feedback on credit analysis presented.
  • Champion and support a culture of diversity and other initiatives aligned with the Bank Strategy.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Champions a high performance environment and contributes to an inclusive work environment.


Mission & Purpose

Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.

Culture & Values

  • Respect

    Everyone is always treated with dignity; diverse backgrounds and experiences are what make us better as a whole.

  • Integrity

    Acting honorably comes first – earning the trust of our customers (and each other) is what matters most.

  • Passion

    We’re enthusiastic about what we do, and want you to feel the same way. Imagine coming in to work, and actually feeling excited to learn!

  • Accountability

    We commit, we take action, and most importantly, we take responsibility for those actions. It’s just the right thing to do.