FAQs
What is the primary role of a Senior Data Center Technician at Microsoft?
The primary role is to provide IT support for secure access workstations (SAWs), laptops, servers, and conference room audio/visual systems, while maintaining inventory and ensuring devices meet security compliance standards.
What qualifications are required for this position?
A high school diploma or equivalent and extensive experience supporting IT equipment or related technology are required.
Are there background check requirements for this role?
Yes, candidates must meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
What are the preferred qualifications for this position?
Preferred qualifications include a Technical College degree in Computer Science, Math, Telecommunications, applicable certifications (CompTIA, Microsoft, Network), experience operating heavy-load movement equipment, and flexibility to work non-business hours.
What are the responsibilities related to inventory management in this role?
Responsibilities include managing SAW inventory, which involves ordering, receiving, assigning/reassigning, and decommissioning devices.
Does the role involve physical tasks within the data center?
Yes, the role involves physical tasks such as performing hardware rack/stack installations, testing, troubleshooting, and managing the deployment of physical infrastructure, including servers and storage components.
Will there be opportunities for professional development in this position?
Yes, Microsoft offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings, and professional certifications for employees in this role.
Is a driving license required for this position?
Yes, a valid license to drive standard street-legal automatic transmission vehicles within the local jurisdiction of the data center is required.
What is the work culture like at Microsoft for this role?
The work culture emphasizes collaboration, growth mindset, innovation, and inclusion, allowing employees to thrive both at work and beyond.
What should I do if I need accommodations during the application process?
If you need assistance and/or reasonable accommodations due to a disability during the application process, you can read more about requesting accommodations through Microsoft's resource pages.