Logo of Huzzle

Senior DevOps Engineer (m/f/d)

image

BASF

12d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Madrid

AI generated summary

  • You need a degree in IT, 3+ years in IT and 5+ in DevOps, Salesforce experience, strong cloud skills, problem-solving abilities, and proficiency in Salesforce Einstein and scripting languages.
  • You will develop and customize Salesforce Service Cloud solutions, integrate systems, troubleshoot issues, mentor junior developers, manage deployments, and document best practices while driving innovation.

Requirements

  • Education: Degree in Computer Science, Information Technology, or a related field
  • Work experience:
  • Minimum 3+ years
  • You have already gained professional experience in an IT environment and worked with Salesforce Ecosystems
  • Excellent problem-solving, critical thinking, and communication skills
  • Strong experience with cloud platforms, preferably Salesforce, optional for Microservice experience also Microsoft Azure, including services such as Azure Machine Learning
  • Technical & Professional Knowledge (mandatory)
  • At least 5+ years’ experience in DevOps
  • Entrepreneurial mindset and the desire to drive innovation
  • Continuous learning to keep up with the rapid technological developments in the field.
  • Proficient experience in developing and configuring Salesforce Einstein Features (ML based and/or AI based)
  • Strong debugging and troubleshooting skills.
  • Nice to have:
  • Proven history of successful projects in Salesforce Ecosystems, preferably in manufacturing industry and by using Service Cloud capabilities
  • Relevant certifications, such as Salesforce Architect, Integration Architecture Designer, AI Associate.
  • Experience with other cloud platforms, such as AWS or Microsoft, or Google Cloud
  • Familiarity with AI ethics and responsible AI practices
  • Consulting and customizing experience in SAP-ERP (Sales, Marketing & Service), Interfaces, Web or Cloud Solutions
  • Solid experience with script languages like Bash or Python

Responsibilities

  • Develop and customize Salesforce Service Cloud solutions to streamline customer service processes.
  • Create and maintain Apex classes, triggers, Visualforce pages, and Lightning components.
  • Implement and manage Service Cloud features such as Case Management, Knowledge Base, and Service Console.
  • Integrate Salesforce Service Cloud with external systems and APIs to ensure seamless data flow and enhance service capabilities.
  • Work with middleware tools to facilitate data synchronization and process automation between systems.
  • Analyze business requirements and translate them into technical specifications.
  • Troubleshoot and resolve issues related to Salesforce Service Cloud functionality and performance.
  • Collaborate with cross-functional teams, including Business Analysts, Project Managers, Architects, and QA Engineers, to gather requirements and deliver solutions.
  • Provide technical guidance and mentorship to junior developers and team members.
  • Sharing your knowledge and expertise with colleagues and promoting a culture of innovation and excellence within the organization.
  • Conduct unit testing and assist in user acceptance testing (UAT) to ensure solution quality.
  • Manage deployment processes using Copado to deploy user stories to different system instances.
  • Create and maintain technical documentation for developed solutions, including architecture diagrams in collaboration with Product and Platform Architects, user guides, and API documentation.
  • Document coding standards and best practices for the development team.
  • Stay current with Salesforce Ecosystem and specifically Service Cloud updates, features, and industry best practices as well as the growing feature-set of AI features of Salesforce.
  • Identify opportunities for process improvements and recommend enhancements to optimize service delivery.
  • Guide junior team members with existing AI capabilities from Salesforce and how to effectively and efficiently embed those in our digital solutions, while in parallel continuously stay up to date with fast growing AI capabilities delivered by Salesforce.

FAQs

What does the role of a Senior DevOps Engineer at BASF Digital Hub Madrid involve?

The role involves designing and developing Salesforce Service Cloud solutions, integrating them with external systems, troubleshooting issues, collaborating with cross-functional teams, and mentoring junior developers, among other responsibilities.

What experience is required for this position?

A minimum of 3+ years of relevant work experience in an IT environment, with specific experience in Salesforce Ecosystems and at least 5+ years in DevOps is required.

Are there opportunities for professional development?

Yes, BASF offers learning and development opportunities as part of their commitment to employee growth.

What kind of projects will I be involved in?

You will work on innovative digital solutions for customer service, AI initiatives, and enhancing the Customer 360 view with Salesforce Service Cloud capabilities.

Does BASF provide relocation assistance?

Yes, BASF provides relocation assistance to Madrid for this position.

How many holidays do employees receive annually?

Employees receive 23 holidays per year, plus an additional 5 readjustment days and 2 cultural days.

Is prior experience in AI necessary for this role?

While not mandatory, proficiency in developing and configuring Salesforce Einstein Features (ML based and/or AI based) is strongly preferred.

What is the work environment like at BASF?

The work environment is collaborative, trustful, and innovative, encouraging diversity and equal opportunities.

Who should I contact for more information regarding the application or the position?

You can reach out to Elena Perez Tornos at elena.a.perez@basf.com for questions about the application process or the position.

Is a degree in a specific field required for this role?

Yes, a degree in Computer Science, Information Technology, or a related field is required.

We create chemistry for a sustainable future

Manufacturing & Electronics
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

BASF is one of the world's leading chemical companies, providing a wide range of products and solutions across various industries, including agriculture, automotive, construction, and consumer goods. The company produces chemicals, materials, industrial solutions, surface technologies, nutrition and care products, and agricultural solutions that contribute to improving the quality of life and fostering sustainability. BASF's ultimate mission is to create chemistry for a sustainable future by innovating to address global challenges such as resource efficiency, climate protection, and food security. Their purpose is to drive sustainable development through science and innovation, enabling their customers and society to thrive while protecting the environment.