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Senior Digital Application Specialist

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Aneurin Bevan University Health Board

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    Education & Teaching

AI generated summary

  • You need a degree or equivalent, expertise in clinical IT systems, ITIL, project management, NHS experience, strong communication skills, and the ability to travel between sites. Welsh speaker preferred.
  • You will support digital services' lifecycle, train users, resolve system issues, ensure operational performance, and assist in implementing and upgrading digital systems effectively.

Requirements

  • Educated to Degree Level or equivalent experience Teaching/training and evidence of recent study/personal development.
  • Expert and in-depth knowledge of one or more clinical IT systems in use within the health board.
  • IT software workings, Microsoft office.
  • Good understanding of change management in terms of process and culture.
  • Service Management qualification i.e ITIL Foundation
  • IT qualification i.e Registered IT Technicial (RITTech) or FEDIP Practitioner
  • Project Management qualification i.e PRINCE2, Scrum or Agile
  • Previous experience of delivering objectives.
  • Experience of understanding user requirements and implement Change management.
  • Experience of delivering outcomes within tight timescales.
  • Experience of using computerised clinical and administrative information systems.
  • Experience of working in an NHS environment.
  • Experience of working in a clinical or ICT environment
  • Effective interpersonal and communication skills (written and verbal).
  • Good presentation skills with the ability to adapt information suitable to a range of audiences.
  • Strong organisational and planning skills.
  • Enthusiastic, self-motivated, looks for opportunities to improve services, staff and self.
  • Ability to speak Welsh.
  • Ability to travel between sites in a timely manner.
  • Able to attend meetings within ABUHB and outside ABUHB catchment area.

Responsibilities

  • Support digital services throughout their lifecycle, supporting the project implementation, transition to service and ongoing maintenance & management.
  • Responsible for ensuring digital services are performing within operational parameters.
  • Involved in the collation of data and further coordination with System Administration staff to facilitate the correct set up of users on the relevant digital services.
  • Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).
  • Assist in the development of teaching packages and a support infrastructure for a range of staff using the digital system(s).
  • Responsible for supporting the implementation of digital systems across ABUHB ensuring that they meet the needs and relevant standards of the organisation.
  • Resolve issues directly relating to digital services.
  • Resolve day to day system issues.
  • Identify and troubleshoot bugs & errors and provide a route cause analysis.
  • Work as part of a project team to plan and prepare for the implementation / upgrade of digital systems.
  • Responsible for ensuring digital services are performing within operational parameters.
  • Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).

FAQs

What is the job title for this position?

The job title is Senior Digital Application Specialist.

What qualifications are required for this role?

Applicants should be educated to Degree Level or possess equivalent experience, along with teaching/training and evidence of recent study/personal development.

Is experience in the NHS environment necessary for this position?

While experience in an NHS environment is desirable, it is not explicitly required. However, relevant experience in clinical or ICT environments is beneficial.

What type of training will be provided to staff?

The role includes extensive training and development opportunities, with paid mandatory training, excellent in-house programs, and opportunities to complete recognized qualifications.

Is knowledge of the Welsh language a requirement?

The ability to speak Welsh is desirable for this post, but English and/or Welsh speakers are equally welcome to apply.

What kind of benefits does Aneurin Bevan University Health Board offer?

The health board offers a fantastic benefits package, including flexible working, occupational health support, and an ambitious plan for a Wellbeing Centre of Excellence.

What is the main focus of the Senior Digital Application Specialist?

The main focus is to support digital services throughout their lifecycle, ensuring performance within operational parameters, and providing training and support to end users.

How does the application process work?

If you are successful at interview, you will receive a conditional offer of appointment and an information pack via your email. It is important to check your email account regularly.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for growth and career advancement within the Health Board, including management development programs.

Can applications be submitted in Welsh?

Yes, applicants are encouraged to apply in Welsh, and applications submitted in Welsh will not be treated less favourably than those in English.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers