FAQs
What is the primary responsibility of the Senior Digital Sales Representative?
The primary responsibility is to strategically prospect into new accounts, expand usage within the existing customer base, and ensure these customers continue to receive value from the NOW Platform.
What qualifications are required for this position?
Candidates should have a demonstrable track record in telesales, lead follow-up, cold calling, or new business sales, along with 1-3+ years of full sales cycle experience in a software or solution sales organization.
Is experience in specific technologies a plus?
Yes, experience with sales force automation, enterprise resource planning, or IT infrastructure management technologies is considered a definite plus.
Are there any travel requirements for this position?
Yes, occasional travel for training and/or meetings may be required.
What key metrics will the Senior Digital Sales Representative work toward?
The key metrics include new prospect meetings, pipeline generation, ACV bookings, and renewal rates.
Does ServiceNow encourage applicants from diverse backgrounds?
Yes, ServiceNow values inclusivity and encourages candidates from diverse backgrounds, including those with non-traditional paths to apply.
What skills are important for success in this role?
Important skills include excellent listening, verbal and written communication, relationship building, and the ability to navigate complex sales cycles.
What is the company's approach to work arrangements?
ServiceNow approaches work with flexibility and trust, allowing for various work personas including flexible, remote, or in-office options depending on the nature of the work.
What kind of mentorship opportunities are available in this role?
The Senior Digital Sales Representative is expected to mentor team members and work on collaborative projects to bring value to the team.
What should candidates do if they need accommodations during the application process?
Candidates requiring reasonable accommodations should contact talent.acquisition@servicenow.com for assistance.