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Senior Director, Finance Operations Delivery

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Nike

1mo ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Beaverton

AI generated summary

  • You need a Bachelor’s in Finance/Accounting, 15+ years in Finance operations, MSP experience, strong leadership skills, and expertise in GAAP, risk management, and continuous improvement.
  • You will manage Finance Shared Services operations globally, ensuring timely service delivery, fostering stakeholder relationships, optimizing processes, monitoring SLAs and KPIs, and resolving issues.

Requirements

  • Bachelor’s Degree in Finance or Accounting, or a related business field, or an equivalent combination of education, experience or training.
  • 15+ years of experience with Finance, Accounting and/or Transformational capabilities, inclusive of 3+ years experience in leading Finance Shared Services Operations, including:
  • Prior experience establishing and/or managing a large-scale relationship with an MSP
  • Established and ran governance for Functional or Enterprise-wide programs
  • Firsthand knowledge of risks and issues that impact Shared Delivery and an MSP relationship
  • Deep understanding of impact to Enterprise Value as SLAs and KPIs are adjusted
  • Understanding of ways of working between GPOs, Functional Leaders, and MSP
  • Finance expertise inclusive of processes and accounting policies, GAAP, and statutory accounting principles.
  • Build strong internal and external networks with a diverse set of stakeholders, peers, and partners to deliver Enterprise priorities.
  • Strong people management skills and leadership experience.
  • Experience in managing a third party managed service provider, governing service levels, and a sound understanding of risks and issues that impact global service delivery and operations.
  • Experience in ongoing process optimization and continuous improvement; driving better outcomes leveraging continuous excellence methodologies.
  • Proven ability and track record of translating broad goals into achievable steps and is customer focused and goal driven. Solves complex, cross-functional challenges and issues efficiently and effectively.

Responsibilities

  • Responsible for daily operations of Finance Shared Services (R2R, P2P, and O2C) across the globe and for both Nike and Converse
  • Run weekly/monthly/quarterly governance process to ensure accurate and timely service delivery in accordance with Service Level Agreements (SLAs)
  • Foster strong relationships and own communication channels with key business stakeholders, Nike Finance Functions, Finance Shared Services Organization, and MSP; promote transparency and open lines of communication
  • Coordinate process optimization opportunities identified by Global Process Owners (GPOs) that require service transformation from MSP
  • Responsible for implementing continuous excellence practices required to optimize Shared Delivery (SLAs, Key Performance Indicators, reporting, billing and chargeback disciplines, etc.)
  • Review and report out on SLAs and KPIs on a regular basis to ensure contract requirements are being met
  • Manage exception-based problem resolution, guidance, and escalation
  • Own the strategy and actions required to ensure a successful partnership, aligned culture, and common talent practices
  • Coordinate systems access for MSP and partner with Nike Technology to resolve data and technology incidents impacting service levels

FAQs

What is the primary focus of the Senior Director, Finance Operations Delivery role?

The primary focus of this role is to lead the Finance Shared Services operations, oversee the daily management of critical finance processes (Record-to-Report, Purchase-to-Pay, and Order-to-Cash), and drive continuous improvement initiatives.

What qualifications are required for this position?

Candidates must have a Bachelor’s Degree in Finance or Accounting or a related business field, with 15+ years of relevant experience, including 3+ years in leading Finance Shared Services Operations.

Who will the Senior Director report to?

The Senior Director will directly report to the VP of Finance Operations & Transformation.

What kind of experience is preferred regarding managing third-party relationships?

The ideal candidate should have prior experience establishing and managing large-scale relationships with Managed Service Providers (MSPs) and a sound understanding of risks and issues that impact global service delivery.

What are the core finance processes managed under this role?

The core finance processes include Record-to-Report (R2R), Purchase-to-Pay (P2P), and Order-to-Cash (O2C).

Will the Senior Director collaborate with other stakeholders?

Yes, the Senior Director will partner closely with the Executive Finance Leadership Team (EFLT), cross-functional stakeholders, and the Managed Service Provider (MSP).

What is the culture like at Nike, as it pertains to this position?

Nike embraces a culture of growth and transformation, requiring the Finance Function to scale effectively with the company’s rate of change.

What continuous improvement methodologies are expected to be implemented in this role?

The role requires experience in ongoing process optimization and continuous improvement, leveraging methodologies aimed at enhancing outcomes and efficiencies within Finance Shared Services.

What type of leadership experience is important for this position?

Strong people management skills and the ability to lead diverse teams are crucial; the candidate should also have experience in governing service levels and managing teams both onshore and offshore.

How often will the governance process be run to ensure service delivery?

The governance process will be run weekly, monthly, and quarterly to ensure accurate and timely service delivery in accordance with Service Level Agreements (SLAs).

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

Nike is a multinational corporation primarily engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services. Their ultimate mission is to bring inspiration and innovation to every athlete in the world, where "if you have a body, you are an athlete." Nike's purpose is to create groundbreaking sport innovations, design products that help athletes of all levels reach their full potential, and promote an active and healthy lifestyle globally. Through their products and initiatives, Nike aims to empower athletes and inspire positive change in communities, fostering a culture of inclusivity, sustainability, and excellence in sports and beyond.

Benefits

  • Get Moving

    Whether you’re trying to move to a new city or just across one of NIKE’s campuses, we will help you get where you’re going — no matter the distance.

  • Fitness Fit For All

    Whether you’re just getting started or consider yourself a fitness pro, NIKE provides fitness opportunities and discounts for all levels and goals.

  • Financial Health

    NIKE offers competitive pay and robust retirement plans that meet you wherever you are in life and help you plan for future financial goals.

  • Health & Wellness

    NIKE’s got your back. With various life insurance and health care packages, we’ve got you covered.

  • Giving Back

    We believe in doing good on and off the field, which is why NIKE matches donations and rewards volunteer time to help you support the causes you are passionate about.