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Senior Director, Human Resources

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Spectrum

14d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    People, HR & Administration
  • Maryland Heights

AI generated summary

  • You need 10+ years HR experience in multi-location settings, a bachelor’s in HR or related field, strong legal knowledge, and expert skills in planning, communication, and project management. Master’s and certifications preferred.
  • You will develop HR programs, lead a team, align strategies with business goals, enhance service delivery, manage recruiting, and foster relationships to improve employee engagement and performance.

Requirements

  • Experience: Human Resources Generalist experience, ideally in a multi-location environment with a large employee base 10+ years. Management experience 7+ years
  • Education: Bachelor’s Degree in human resources, business, or organizational behavior or related field
  • Technical skills: Strong PC skills and MS Office skills. Expert knowledge of local, state and federal employment laws and procedures. Expert knowledge of recruitment trends and technologies. Expert knowledge of wage and hour laws. Expert knowledge of staffing and employment practices. Expert knowledge of employee relation's procedures and applicable law. Knowledge of broadband services industry/subscription based business model
  • Skills: Strong business planning and forecasting skills. Business Acumen and negotiating skills. Expert project management skills. Communication skills including public speaking
  • Abilities: Ability to read, write, speak and understand English. Can communicate orally and in writing in a clear and straightforward manner. Can analyze and interpret data to build a business case. Can prioritize and organize effectively. Can show judgment and initiative and to accomplish job duties. Can work independently. Can think strategically and anticipate future trends, needs and expectations. Can focus on overall strategy. Can effectively delegate and develop team members. Can effectively plan/manage/lead projects. Can supervise the work of others. Can mentor, develop and motivate team members to the success of the department and business. Can deal with the public in a professional manner. Can maintain confidentiality of information. Can make decisions and solve problems while working under pressure
  • Travel Ability: Office environment. Travel as required
  • Master’s Degree Preferred
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred

Responsibilities

  • Responsible for creating and delivering programs in the areas of leader development, talent management, engagement, and employee relations for the designated client group.
  • Combines HR mastery, industry knowledge, and business acumen to resolve complex HR issues within a fast paced and dynamic business environment.
  • Responsible for leading a team of HR professionals that supports a geographically dispersed employee base.
  • Create, implement and enhance consistent practices to ensure stable service delivery that is aligned with company initiatives and enterprise-wide policies and procedures.
  • Work with leadership to ensure HR strategies and initiatives are in alignment with all short- and long-term business goals.
  • Support a geographically dispersed employee base within the designated client group.
  • Create, implement, and enhance consistent practices to ensure stable service delivery that is aligned with company initiatives and enterprise-wide policies and procedures.
  • Develop and promote human resources strategies.
  • Develop strong working relationships at all levels of the organization.
  • Translate organizational strategic business objectives into supporting HR strategy and accompanying action plans for flawless execution.
  • Evaluate and advise on the impact of new programs/strategies and regulatory actions.
  • Analyze and evaluate the retention, performance and workforce productivity of the employee base.
  • Manage recruiting and employee relations at the designated client group.
  • Facilitate and support performance management, merit planning and employee surveys.
  • Hire, train, and manage performance and development of direct reports.

FAQs

What is the primary role of the Senior Director, Human Resources?

The Senior Director, Human Resources is responsible for supporting senior leaders and their organizations by ensuring that HR strategies and initiatives are executed in alignment with both short- and long-term business goals.

What kind of experience is required for this position?

A minimum of 10 years of Human Resources Generalist experience in a multi-location environment is required, along with at least 7 years of management experience.

What educational background is preferred for this role?

A Bachelor’s Degree in human resources, business, organizational behavior, or a related field is required. A Master’s Degree is preferred.

What specific skills are necessary for the Senior Director role?

Necessary skills include strong business planning and forecasting, business acumen, negotiating skills, expert project management skills, and excellent communication abilities including public speaking.

Is there a requirement for certifications in this position?

While not required, certifications for Human Resource Professionals such as PHR or SPHR are preferred.

How does the Senior Director contribute to employee relations?

The Senior Director manages recruitment and employee relations for the designated client group and evaluates the retention, performance, and productivity of the workforce.

Will this role involve travel?

Yes, the position requires travel as necessary, primarily within an office environment.

What type of interpersonal relationships will the Senior Director need to foster?

The Senior Director will need to develop strong working relationships at all levels of the organization, particularly with senior leadership and direct reports.

What are the key areas of focus for the Senior Director in terms of program delivery?

Key areas of focus include leader development, talent management, employee engagement, recruitment, and compliance with equal opportunity employment regulations.

How important is it to analyze data in this role?

It is very important, as the Senior Director is expected to analyze and interpret data to build a business case and evaluate the impact of new programs and strategies.

What type of work environment can a Senior Director expect?

The Senior Director can expect to work in a fast-paced and dynamic environment, supporting a geographically dispersed employee base.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.