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Senior Director of Human Resource Operations

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Marriott International

Jan 9

Applications are closed

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
  • Washington

Requirements

  • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
  • OR
  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

Responsibilities

  • Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.
  • Ensures terminated employee files are retained for the required length of time.
  • Ensures compliance on all human resource audits.
  • Ensures proper documentation of all progressive disciplinary action is kept in employee file.
  • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
  • Works with the unemployment services provider to respond to unemployment claims.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures employees are treated fairly and equitably.
  • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
  • Ensures employees are treated fairly and equitably and that issues are brought to resolution.
  • Administers property policies fairly and consistently.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Communicates changes to the benefit plans in a timely manner.
  • Communicates property rules and regulations via an employee handbook.
  • Coaches managers on progressive discipline process.
  • Participates in the interviewing and hiring of Human Resources employee team members.
  • Ensures performance evaluations and merit increase paperwork are maintained in employee files.
  • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).
  • Establishes and maintains open, collaborative relationships with employees.
  • Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
  • Ensures effective employee communication channels are established and active in departments.
  • Ensures employees establish and maintain open, collaborative relationships with their team members.
  • Strives to improve employee retention.
  • Monitors work environment for signs of union organization.
  • Solicits employee feedback.
  • Organizes Spirit to Serve Our Communities events.

FAQs

What is the job title for this position?

The job title for this position is Senior Director of Human Resource Operations.

Where is the location for this job?

The location for this job is at Marriott Marquis Washington DC, 901 Massachusetts Avenue NW, Washington, District of Columbia, United States, 20001.

What is the salary range for this position?

The salary range for this position is $133,000 to $163,000 annually.

What type of employment schedule is offered for this role?

This position offers a full-time employment schedule.

Is this position eligible for a bonus program?

Yes, this position is eligible for a bonus program.

What education is required for this position?

A high school diploma or GED with 3 years of experience in human resources or a related area is required, or a 2-year degree from an accredited university in Human Resources or a related field with 1 year of relevant experience.

What benefits are provided for employees in this role?

Benefits include comprehensive health care, a 401(k) plan with up to 5% company match, employee stock purchase plan, accrued paid time off, life insurance, group disability insurance, travel discounts, and more.

Are there opportunities for employee development?

Yes, the role encourages training, development, and recognition, creating a supportive environment for employee growth.

Does Marriott support diversity and inclusion in hiring?

Yes, Marriott is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Will the employee be responsible for managing compliance with HR laws?

Yes, the Senior Director of Human Resource Operations will ensure compliance with applicable laws and regulations.

How is employee communication handled in this role?

The position requires effective communication of changes to benefit plans, property rules, and ensures that open communication channels are established with employees.

What is the focus of the culture at JW Marriott?

The culture at JW Marriott focuses on putting associates first, ensuring that if associates are happy, guests will be happy.

Is prior experience in human resources necessary for this position?

Yes, prior experience in human resources, management operations, or a related professional area is necessary, as specified in the education and experience requirements.

Are there disciplinary procedures that need to be managed?

Yes, the position involves ensuring that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

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