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Senior Director Program Management

  • Job
    Full-time
    Expert Level
  • Engineering
    Business, Operations & Strategy
  • Salford
  • Quick Apply

AI generated summary

  • You need a bachelor’s in engineering, finance, or business; 15+ years of experience in leadership, especially in payments; strong leadership, strategic, and communication skills; and willingness to travel.
  • You will manage programs, optimize resources, assess risks, report to leadership, ensure contract compliance, and build relationships to drive successful project execution and growth.

Requirements

  • Education - Bachelor's degree in engineering, finance, or business discipline. MBA or advanced degree preferred.
  • Experience - Minimum of 15 years of experience in customer service, field service or a related field within the same or similar industry, with at least 5 years in a leadership role, preferably in the payment industry.
  • Leadership - Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire others. Excellent stakeholder management skills and the ability to influence outcomes with strong negotiation, written and oral communication skills.
  • Strategic and Analytical Aptitude - Strong strategic thinking and problem-solving skills with the ability to translate business objectives into actionable strategies. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
  • Resiliency - Must be well organized, able to prioritize workload, handle multiple simultaneous tasks, and complete work under deadline pressures with the ability to shift course where needed and recalibrate quickly. Must be self-motivated, creative and have the ability to work closely in a team environment with different functions and leaders at various levels in the organization.
  • Change Management - Able to demonstrate the capability to identify opportunities for change then lead/empower their team to execute the new path forward. Track record of delivering transformation change.
  • Willing to travel extensively when needed, minimum 25%.

Responsibilities

  • Meets financial goals and objectives (sales, operating profit, return on net assets, cash). Identify, document, and implement cost-saving measures. Reviews EV measurements of program plans versus actual achievements, schedules, and costs.
  • Identify, assess, and document project risks. Document and implement effective risk mitigation strategies. Monitor and adjust risk management activities.
  • Provide regular reports and updates to executive leadership, provide insights into program performance, challenges, and opportunities.
  • Manage and document contract changes and amendments to mitigate contract risks. Handle all contract-related disputes effectively.
  • Ensures that programs are managed in accordance with the contract and Cubic policies, procedures, and department instructions.
  • Ability to anticipate, mitigate, and quantify schedule risks. Manage and mitigate resource constraints. Optimize resource utilization to achieve project objectives.
  • Ability to effectively manage multiple, concurrent, large, and complex project implementations (i.e. Deliver on time, in scope, and within budget).
  • Conduct local program reviews and lead EMEA on reporting for key program reviews (explain project health and identify any assistance required).
  • Ability to communicate effectively across the organization (project team, leaders, customers).
  • Demonstrate ownership and ability to direct and drive action through direct and indirect teams.
  • Leads the management, program, and cost aspects of proposals.
  • Effectively manages programs within project and matrix organizations: engineering, operations (procurement, subcontracting, and manufacturing), quality assurance, configuration management, logistics, contract administration, standard business practices, finance, and the function of programs within a portfolio, including the balance between program, and company priorities.
  • Proactive resolution, accurate and timely documentation of claim or dispute related activities.
  • Build and maintain strong relationships with client, stakeholders, and key partners to understand their needs, address concerns and identify new business opportunities.
  • Represent CTS and act as escalation point.
  • Build collaborative relationships with the matrix teams including engineering, procurement, supply chain and business development to meet business objectives.
  • Provide direction to sales and business development to acquire and focus resources to achieve growth plans.
  • Responsive to stakeholder needs without compromising scope, schedule, and delivery timelines.
  • Build collaborative relationships with the matrix teams including engineering, procurement, supply chain and business development to meet business objectives.
  • Attracts, retains, develops and supports Program Managers to ensure successful program execution.
  • Demonstrate strong people leadership. Coach and mentor direct and indirect teams.
  • Ability to lead large teams 20+ employees.
  • In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

FAQs

What is the primary focus of the Senior Director of Program Management role?

The primary focus is to lead the program management function for Cubic Transportation Systems (CTS) EMEA, ensuring the successful execution of large and complex project implementations while meeting financial and operational objectives.

What qualifications are required for this position?

A Bachelor's degree in engineering, finance, or business discipline is required, with an MBA or advanced degree preferred. Additionally, a minimum of 15 years of experience in a relevant field and at least 5 years in a leadership role is necessary.

Is travel required for this position?

Yes, the role requires extensive travel when needed, with a minimum of 25%.

What kind of projects will the Senior Director manage?

The Senior Director will manage multiple large and complex project implementations valued at over $50 million, ensuring adherence to contracts and optimizing process improvements.

What are the key responsibilities related to financial performance?

Key responsibilities include meeting financial goals, assessing project risks, implementing cost-saving measures, and providing regular updates on program performance to executive leadership.

How does the Senior Director collaborate with other departments?

The Senior Director collaborates with engineering, business development, and operations teams to ensure that proposals and contracts have realistic schedules and budgets, as well as building relationships with matrix teams to meet business objectives.

What skills are essential for this role?

Essential skills include exceptional leadership and communication abilities, strategic and analytical thinking, stakeholder management, resiliency, and change management capabilities.

Will the Senior Director have direct reports?

Yes, the Senior Director is expected to attract, retain, and develop Program Managers and will lead a team of 20 or more employees.

What is the typical work environment for this role?

The role typically works under limited supervision and involves substantial discretionary decision-making authority, requiring interaction with various levels of the organization.

How important is client relationship management in this role?

Client relationship management is critical, as the Senior Director will build and maintain strong relationships with clients, stakeholders, and key partners to understand their needs and identify new business opportunities.

We make the world better through innovation, technology solutions and world-class products in defense and transportation

Defence & Aerospace
Industry
5001-10,000
Employees
1949
Founded Year

Mission & Purpose

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is driven to solve global challenges through innovation and service to our customers and partners. We have a leading portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Mission and Performance Solutions (CMPS).

Culture & Values

  • We believe in creating excellence through teamwork and collaboration, upholding a commitment to ethics and integrity through a distinct culture that focuses on collaboration, agility, accountability and execution.