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Senior Employee Relations Specialist

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Remitly

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • Seattle
  • Quick Apply

AI generated summary

  • You need a bachelor's degree, 5+ years in employee relations, knowledge of US/Canada employment laws, investigative and coaching skills, and strong communication abilities.
  • You will investigate employee issues, guide managers on performance management, ensure legal compliance, analyze trends, advise leadership, train staff, and support HR initiatives.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in employee relations, human resources, or a similar role, with experience supporting senior HR leaders preferred.
  • Comprehensive knowledge of employment laws, regulations, and HR best practices in the United States and Canada.
  • Strong investigative skills, with the ability to handle sensitive issues objectively and discreetly.
  • Familiarity with conflict resolution techniques and mediation practices.
  • Proven experience in performance management and coaching.
  • Exceptional communication and interpersonal skills, with the ability to build trust and credibility at all levels of the organization.

Responsibilities

  • Conduct thorough, impartial, and timely investigations into employee relations issues, including policy violations, workplace conflicts, and complaints.
  • Collaborate with managers to provide guidance and support on performance management processes, including performance improvement plans, coaching, and constructive feedback.
  • Ensure that all employee relations matters are handled in compliance with applicable laws, regulations, and company policies.
  • Partner with leadership to promote a high-performance culture by reinforcing accountability, fostering open communication, and aligning team goals with organizational objectives.
  • Analyze employee relations trends and provide recommendations for proactive interventions to enhance workplace morale and productivity.
  • Serve as a strategic advisor to the CPO and Senior HR leadership, offering insights and recommendations on sensitive HR matters, internal team dynamics, and organizational policies.
  • Provide guidance and support to the HR team, acting as a trusted resource to address internal HR-related challenges and promote team cohesion.
  • Develop and deliver training sessions for managers on effective performance management, conflict resolution, and maintaining the organization's performance standards.
  • Collaborate with People teams to support broader organizational initiatives, such as diversity, inclusion, and belonging initiatives; employee engagement programs; policy updates; and compliance training.

FAQs

What is the location of this position?

The position is based in Seattle, WA, at our headquarters.

Is this role fully remote?

No, this role is hybrid flexible, requiring 2-3 days a week in the Seattle headquarters.

What is the salary range for this position?

The starting base salary range for this position is typically $116,000 to $135,000.

What qualifications are needed for this role?

A Bachelor's degree in Human Resources, Business Administration, or a related field, along with 5+ years of experience in employee relations or human resources, is required.

What kind of benefits does Remitly offer?

Remitly offers flexible paid time off, health, dental, and vision plans, a 401k plan with company matching, paid parental and medical leave, mental health benefits, and continuing education opportunities, among others.

Is experience in a senior HR role preferred for this position?

Yes, experience supporting senior HR leaders is preferred.

What skills are essential for this role?

Essential skills include strong investigative skills, familiarity with conflict resolution techniques, experience in performance management and coaching, and exceptional communication and interpersonal skills.

Does this position involve training other employees?

Yes, the role involves developing and delivering training sessions for managers on effective performance management and conflict resolution.

What is the company's stance on diversity and inclusion?

Remitly is committed to nondiscrimination and creating an inclusive environment for all employees, celebrating diversity across the organization.

Will I have to handle sensitive employee issues in this role?

Yes, this role requires the ability to navigate sensitive employee issues with professionalism and discretion.

We are united through our mission - to tirelessly deliver on our promise to immigrants sending money across the world.

Finance
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Remitly is a company that provides digital remittance services, enabling individuals to send money internationally in a safe, convenient, and cost-effective manner. Their ultimate mission is to transform the lives of immigrants and their families by providing them with financial inclusion and empowerment. Remitly's purpose is to create a global financial system that is more inclusive, accessible, and fair, allowing people to seamlessly send and receive money across borders, bridging the gap between loved ones and promoting economic opportunities worldwide.

Benefits

  • Continuing Education or Travel Stipend

    Spend up to $1,000 per year on costs related to continuing education or on travel to countries Remitly serves, allowing you to gain insights to our customer’s journeys.

  • Office Culture

    All of our office spaces offer our employees a place to collaborate and celebrate. With locally sourced artwork and vibrant designs, they create an environment that all can enjoy.

  • Flexible PTO, Schedules and Leaves

    Fill your cup up outside of work and take advantage of our generous paid time off policies, leave policies, and flex working hours to ensure you are able to meet the demands of life outside of work.

  • DEI Learning Opportunities

    Tap into the learning routines, resources and affinity groups Remitly provides to help you further your own DEI journey.