Logo of Huzzle

Senior Executive - Service

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Facilities Management

AI generated summary

  • You should possess strong leadership skills, a solid understanding of service operations, and the ability to drive customer satisfaction and team performance effectively.
  • You will provide first and second level support to the field and create performance reports with observations and recommendations on building systems and equipment.

Requirements

  • The job posting does not contain explicit job requirements. It primarily describes the duties associated with the position. Therefore, there are no specific job requirements to extract.

Responsibilities

  • Provides first and second level support to the field.
  • Creates reports with observations and recommendations on the performance and operation of building systems and equipment.

FAQs

What level of support will I be providing in this role?

You will be providing both first and second level support to the field.

What kind of reports will I be expected to create?

You will be responsible for creating reports that include observations and recommendations on the performance and operation of building systems and equipment.

What are the primary responsibilities of a Senior Executive - Service?

Your primary responsibilities include supporting the field, analyzing building systems, and generating performance reports with recommendations.

Will I need to interact with field personnel?

Yes, you will interact with field personnel to provide support and gather information for your reports.

Is there potential for career growth in this position?

Yes, there is potential for career growth, as this role provides critical support and insights that can lead to advancement opportunities.

What qualifications are required for this position?

While specific qualifications may vary, strong knowledge of building systems, equipment operations, and experience in service support are typically required.

How will my performance be evaluated in this role?

Your performance will likely be evaluated based on the effectiveness of your support, the quality of your reports, and your ability to improve building system operations.

Is team collaboration important in this position?

Yes, collaboration is essential as you will work closely with field teams and other departments to enhance service delivery.

Will there be training provided for this role?

Yes, training will be provided to ensure you are equipped with the necessary skills and knowledge for the role.

What tools or software will I be required to use?

You will likely use various reporting tools and software related to building systems and equipment management to create your reports.

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.