FAQs
What are the key responsibilities for the Senior Executive - Warehouse Operations position?
The key responsibilities include managing whole shift operations, handling warehouse functions (Inward, Sorting, Picking, Outbound, and Inventory), planning manpower according to volume fluctuations, ensuring timely unloading of vehicles, maintaining hygiene of the warehouse, and managing customer queries.
What qualifications are needed for this role?
A minimum of 2-3 years of experience in the logistics industry with at least 4 years in a relevant position is required. A graduate or postgraduate degree from a reputed university, preferably in Operations and Supply Chain Management, is also necessary.
Is experience in DC Operations important?
Yes, rich exposure to Distribution Center (DC) Operations is essential for this role.
How many staff members will I be responsible for overseeing?
You will be responsible for independently managing a team of 150 plus staff members.
What is expected in terms of customer relationship management?
You are expected to support customers with timely responses, resolve queries, send reports, and handle escalations proactively to reduce complaints.
How will I be involved in P&L management?
You will be responsible for ensuring zero debits from customers, avoiding productivity loss to sustain margins, and ensuring that P&L is managed within budget.
Do I need to be tech-savvy for this position?
Yes, the role requires the ability to work under an advanced IT environment and being tech-savvy is essential.
What are the safety responsibilities associated with this position?
You must not compromise on the safety of employees and the premises, and timely escalations to management on non-compliance are also necessary.
Is prior experience in logistics necessary for the role?
Yes, a minimum of 4 years of experience in the logistics industry is required, along with relevant experience in warehouse operations.
What is the focus regarding warehouse productivity?
You will need to analyze operations miss reports and productivity, plan for improvements, and ensure productivity is sustained to align with budget targets.