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Senior Healthcare Client Manager

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Xerox

2mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Healthcare
  • Dublin

AI generated summary

  • You need 5+ years in IT services selling digital solutions, proven sales success, senior client engagement, health sector experience in Ireland, Salesforce proficiency, and strong communication skills.
  • You will manage and grow client accounts, drive revenue through digital services, engage C-level clients, create new opportunities, and develop strategies to increase market share and performance.

Requirements

  • Significant track record and results within an Information Technology Services organisation, with experience selling digital services – minimum 5 years.
  • Proven ability to uncover and lead with digital
  • Demonstrated ability to consistently exceed individual quarterly and annual quotas
  • Proven success selling solutions and services that align with a client’s strategic priorities
  • Significant experience in proactively engaging at Senior Executive Level within Clients organisation
  • Demonstrated ability to grow existing Client accounts through new services and solutions
  • Excellent communication and presentation skills
  • Proven negotiator
  • Working successfully with the Health Sector in Ireland
  • Good knowledge and experience of the marketplace in which Xerox operates.
  • Relevant University degree or post graduate degree (e.g., Business Management).
  • Experience and track record of working in Health and Higher Education vertical markets
  • Experience in managing opportunity pipeline and key activities via Salesforce.com.
  • Demonstrates ability to network with prospective clients via multi-channel platforms
  • Collaborative team player who is willing to tackle the unexpected, embrace change and work cooperatively in diverse group situations.
  • Excellent prioritisation, organisational, time management and project management skills as well as the ability to adapt to shifting priorities and work under pressure to meet deadlines.
  • Exceptional attention to detail with ability to work under pressure in a fast-paced environment, executing multiple projects while meeting strict deadlines.

Responsibilities

  • The role is selling the Xerox portfolio of complex, high value solutions/services/software/technology to the Health sector in Ireland. This will be a combination of managing and growing existing accounts through digital and print services plus securing New Logo clients.
  • The Client Manager will drive and grow revenue by providing high-value digital and print services. They will be the major influencer of an existing or prospective client’s strategy. They are a thought leader, experienced and sought out by the client for advice on business problems and opportunities.
  • This role’s primary focus is to drive revenue through the Xerox Global Document Services portfolio in New and Existing Clients.
  • Creates new opportunities within their accounts
  • Grows and develops existing accounts with digitally lead services
  • Understands the role Digital Transformation plays in an organisation and how the Xerox Digital Services Portfolio supports this
  • Builds trust, engages, and develops senior client relationship, particularly C and D level, with New and Existing Clients
  • Articulates the Xerox strategy that links into clients’ drivers in share of wallet within their sector
  • Generates innovative ideas, challenges current thinking, and achieves buy in from the stakeholders
  • Thought leader and sought out by the client for advice on business problems and opportunities
  • Generates new sales pursuits through direct engagements with the client
  • Understands market dynamics and influences within the sector
  • Plans and manages an existing account base to enable growth
  • Develops and executes strategy to increase market share
  • Builds, grows, and maintains a strong business pipeline
  • Consistently delivers an on-Plan performance
  • Demonstrates and applies industry awareness within the sector

FAQs

What is the primary focus of the Senior Healthcare Client Manager role?

The primary focus is to drive revenue through the Xerox Global Document Services portfolio in New and Existing Clients within the health sector in Ireland.

What types of services will the Client Manager be selling?

The Client Manager will be selling complex, high-value solutions/services/software/technology, including both digital and print services.

What level of client relationships is the Client Manager expected to develop?

The Client Manager is expected to build and develop senior client relationships, particularly at the C and D level.

What experience is essential for candidates applying for this role?

Candidates must have a significant track record within an Information Technology Services organization, with a minimum of 5 years of experience selling digital services.

What skills are required for effective communication in this role?

Excellent communication and presentation skills, along with proven negotiation abilities, are essential.

Is experience in the healthcare sector preferred?

Yes, experience working successfully with the Health Sector in Ireland is desirable.

What tools or platforms should the candidate be familiar with?

Candidates should have experience in managing opportunity pipelines and key activities via Salesforce.com.

What are some competencies necessary for success in this role?

Key competencies include being a collaborative team player, having excellent prioritization and organizational skills, and the ability to work under pressure while meeting deadlines.

How important is building trust with clients in this role?

Building trust and engaging with clients is crucial, as the Client Manager will be a thought leader sought out for advice on business problems and opportunities.

What is the expected sales performance for the Client Manager?

The Client Manager is expected to consistently deliver on-plan performance and generate innovative ideas that resonate with stakeholders.

Consulting
Industry
1001-5000
Employees

Mission & Purpose

Xerox is a global leader in workplace solutions, providing digital print technology, document management, and IT services to businesses of all sizes. Their mission is to continually drive innovation, simplifying work processes, and improving productivity through advanced solutions like AI, robotics, and IoT. Xerox aims to empower organizations by transforming how they communicate, connect, and work, helping them achieve efficiency and success in the digital era.