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Senior HR Business Partner, Loblaw Digital

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  • Job
    Senior Level
  • People, HR & Administration
  • Toronto


  • Post-secondary education in business, HR or related discipline, preferably with a CHRL or CHRM designation.
  • 7+ years progressive HR experience with demonstrated knowledge in the area of client relationship management
  • Ability to lead multiple, competing strategic priorities to execution
  • Strong leadership, relationship development, influencing and persuasion skills
  • Comfort with presenting complex business issues to leaders and executives in a clear and compelling manner, including facilitating cross-functional business meetings with complex issues including Operating Models
  • Ability to interpret conceptual business or project objectives, and assess impact on HR in order to define and articulate an inspiring future vision without having all the details
  • Demonstrated ability in planning and strategic support to translate complex business initiatives projects with moderate to high degree of impact to the organization into clear, consistent and systematic HR Strategy.
  • A detail oriented, collaborative, proactive and results oriented style with demonstrated success in leading and working on projects and project teams as a team player
  • Strong integrity with ability to maintain confidentiality and manage highly sensitive information.
  • Exceptional commitment to meeting client needs, with strong sense of urgency
  • Models our values and Blue Culture principles and is authentic, builds trust and makes connections
  • Highly motivated, self-starter, requiring little direction
  • Solid computer skills including Excel, Word and PowerPoint required
  • Strong analytic skills and superior ability to problem-solve complex issues
  • Sound knowledge of relevant employment and workplace legislation.


  • Partner with Director, Talent Acquisition and the business to create and execute on a Digital Recruitment strategy to meet aggressive growth targets.
  • Support in building a strategy to attract key talent, as well as retain and develop high potential colleagues, ensuring robust IDP’s are in place to support our succession planning process.
  • As a strategic and experienced HRBP, use sound judgment supported by human resource acumen and practical experience, to lead the development and implementation of strategic change initiatives for the client group, including organizational design, operating model, assessment and gap identification, communications and change management deliverables.
  • Establish annual goals and priorities by leading the analysis and diagnosis of client needs, influence the direction for new or revised services, programs, processes, standards or operational plans, based upon the departments or functions longer term strategies.
  • Align the business strategies with HR strategic objectives to add value to the client, leading through issues which are complex and arise from broad internal or external issues.
  • Play a leadership role to recognize barriers to success and facilitate proactive solutions that support a performance driven culture with a focus on talent management, coaching and mentoring clients on talent reviews, performance management, succession and building a talent pipeline for hipos.
  • Operate as a key enabler to the business as it drives engagement, Blue Culture and our b3 initiatives by counseling, guiding, facilitating, and allowing the business to own colleague engagement and the sustainment of culture.
  • Support the delivery and deployment of HR and cross-functional programs and processes by fostering and maintaining strong internal relationships with key business leaders and stakeholders
  • Serve as a coach and confidante to leaders around people and organizational issues, leadership development, and act as an advocate for colleagues
  • Promote, educate and train on diversity and recognition programs at client level
  • Contribute to the development and growth of the broader HR team through effective training, coaching and team building.
  • Ensures that the interests of colleagues and company are considered in accordance with HR policies and applicable government laws and regulations – i.e.: ESA, Human Rights Code
  • Other duties as required and assigned.


What are the main responsibilities of the Senior HR Business Partner at Loblaw Digital?

The main responsibilities include defining and implementing people strategies aligned with the business strategy, providing expertise in various HR functional areas, supporting complex strategic initiatives, and enabling business results and growth.

What specific areas of HR does the Senior HR Business Partner focus on at Loblaw Digital?

The Senior HR Business Partner focuses on talent acquisition and management, colleague engagement, employee relations, total rewards, leadership development, and compliance within Loblaw Digital.

Which business areas does the Senior HR Business Partner support at Loblaw Digital?

The Senior HR Business Partner supports one of Loblaw Digital's key growth business areas, working closely with leaders to implement people strategies aligned with the business strategy.

What is the desired outcome of the Senior HR Business Partner's role at Loblaw Digital?

The desired outcome is to enable business results and growth through the implementation of effective people strategies and support for complex, strategic initiatives within Loblaw Digital.

At Loblaw, we're developing innovative products and solutions. Our focus is on empowering Canadians to Live Life Well.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Our Purpose – Live Life Well Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name. The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience. In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.