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Senior Human Resources Integration Consultant

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OneDigital

14d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Quick Apply

AI generated summary

  • You should have a bachelor’s degree or 6+ years of related experience, strong customer service skills, proficiency in MS Office/HRIS, and excellent communication abilities. PHR/SHRM-CP preferred.
  • You will manage client relationships, guide integrations, ensure compliance, conduct orientations, train client contacts, enhance processes, and resolve inquiries efficiently.

Requirements

  • Bachelor’s degree preferred; or 6+ years’ experience will be accepted in lieu of degree.
  • 6+ years’ professional Operations, Client Services, Account Management and/or Sales experience.
  • Demonstrated ability in customer service, and problem resolution is required.
  • To perform this job successfully, an individual should be proficient in Microsoft Office, HRIS systems, PowerPoint, Outlook, etc.
  • Must be able to work in a fast-paced environment with the ability to multi-task.
  • Must have excellent oral, written, and interpersonal communication skills.
  • Must have demonstrated ability to work effectively in a diverse workforce.
  • PHR or SHRM-CP Certification is preferred.
  • The physical ability to stand and walk for long periods of time.
  • Must be able to pass all Drug & Alcohol Screening.

Responsibilities

  • Develop new client relationships and serve as direct contact for the client key stakeholders and decision makers as part of the implementation experience.
  • Facilitate guidance and support throughout implementation to include the integration of payroll, benefits, human resource, and general employee relations as applicable, escalating to partnering departments as needed.
  • Ensure the client is informed of all federal and state-specific compliant regulations that may impact their workforce and provides HR guidance to implement applicable best practices.
  • Manage the integration timeline to ensure that all key milestones are met in a timely manner and with accuracy.
  • Ensure the streamlining of information flow between clients and the system and payroll side of the integration support team, escalating discussions, as appropriate, regarding technology related issues, expectations, concerns, and procedural changes.
  • Conduct new client orientations, including benefits enrollment, and new hire on-boarding.
  • Partner with the integration support team to provide training to client contacts on RE’s services, process, payroll systems, web and software products, employee benefits and support procedures.
  • Provide feedback and suggestions on RE products, issues, processes, and procedures to enhance efficiency and continuous improvement for service delivery.
  • Monitor and report on open inquiry case management issues by serving as an additional escalation point to resolve client issues.

FAQs

What is the primary role of a Senior Human Resources Integration Consultant at OneDigital?

The Senior Human Resources Integration Consultant leads efforts in establishing and supporting the client throughout the implementation process, serving as the primary liaison between the client and the system integration team.

What qualifications are required for this position?

A Bachelor’s degree is preferred, or 6+ years of experience in lieu of a degree. Additionally, the candidate should have 6+ years of professional experience in Operations, Client Services, Account Management, and/or Sales.

Are there specific certifications preferred for this role?

Yes, certifications such as PHR or SHRM-CP are preferred.

What skills are necessary to succeed in this position?

Proficiency in Microsoft Office, HRIS systems, and strong oral, written, and interpersonal communication skills are necessary. The ability to work effectively in a fast-paced environment and manage multiple tasks is also important.

Is experience in client services important for this role?

Yes, demonstrated ability in customer service and problem resolution is required, as well as experience in developing new client relationships.

What are the key responsibilities of the Senior HR Integration Consultant?

Key responsibilities include managing client integrations, ensuring compliance with regulations, conducting new client orientations, providing training to client contacts, and monitoring open inquiry case management issues.

What is the company culture like at OneDigital?

OneDigital promotes a people-first culture that values diversity and inclusion, encouraging employees to be their authentic selves and securely pursue their career aspirations.

Are there benefits associated with the position?

Yes, benefits include health and wellbeing programs, retirement options, paid time off, and learning and development opportunities, as well as potential variable compensation.

What are the physical demands of the job?

The position requires the physical ability to stand and walk for long periods of time.

Does OneDigital provide equal employment opportunities?

Yes, OneDigital is an equal opportunity employer that respects and values diversity, ensuring a non-discriminatory work environment for all employees.

Fierce Advocates of Health, Success and Financial Security

Consulting
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation.