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Senior Human Resources Manager - The Westin Charlotte

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Marriott International

Nov 5

Applications are closed

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
  • Charlotte

Requirements

  • High school diploma or GED; 4 years’ experience in the human resources, management operations, or related professional area.
  • OR
  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years’ experience in the human resources, management operations, or related professional area.

Responsibilities

  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
  • Establishes and maintains contact with external recruitment sources.
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
  • Oversees/monitors candidate identification and selection process.
  • Provides subject matter expertise to property managers regarding selection procedures.
  • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
  • Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.
  • Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
  • Prepares, audits and distributes unemployment claim activity reports to property management.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures that department has the available resources on hand to administer employee benefits.
  • Ensures compliance with hotel-specific hourly compensation practices and required wage notices.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
  • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs.
  • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
  • Conducts timely and thorough workplace investigations and provides appropriate recommendations based upon findings. Maintains detailed investigation records.
  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
  • Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Plans and leads employee recognition and engagement efforts and events for hourly and management staff.
  • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
  • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
  • Ensures medical records are maintained in a separate, secure and confidential medical file.
  • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
  • Communicates property rules and regulations via the employee handbook.
  • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
  • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
  • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
  • Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
  • Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
  • Ensures the proper administration of LOAs, to include FMLA, ADA and PFL.

FAQs

What is the job title for the position being offered?

The job title is Senior Human Resources Manager.

Where is this position located?

This position is located at The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States.

What type of employment schedule does this position offer?

This position offers a full-time employment schedule.

What are the main responsibilities of the Senior Human Resources Manager?

The main responsibilities include directing Human Resources activities related to recruitment, total compensation, training and development, associate relations, and performance management, while ensuring compliance with applicable laws and regulations.

What education and experience are required for this position?

A high school diploma or GED with 4 years of experience in human resources or a related area is required, or a 2-year degree in Human Resources, Business Administration, or a related major with 2 years of experience.

Is prior HR experience necessary for this role?

Yes, at least 2 to 4 years of experience in human resources or a related professional area is required, depending on educational background.

What types of benefits are offered with this position?

Benefits include health care, 401(k) plan with company match, employee stock purchase plan, paid time off, life insurance, disability insurance, travel discounts, tuition assistance, and more.

What is the salary range for this position?

The salary range for this position is $68,000 to $83,000 annually.

Are there opportunities for bonus compensation?

Yes, Marriott offers a bonus program as part of the compensation package.

What is the company’s stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Is experience in employee relations required for this job?

Yes, the role requires expertise in associate relations and the ability to manage employee communication channels effectively.

Does the role involve compliance management?

Yes, the Senior Human Resources Manager will ensure compliance with legal and operational practices related to human resources.

What qualities are looked for in the ideal candidate?

The ideal candidate is passionate, active, optimistic, adventurous, and committed to personal well-being and the well-being of others.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

OpportunitiesView all

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