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Senior IT Partner Manager (f/m/d)

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Allianz

26d ago

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Frankfurt

AI generated summary

  • You need a relevant degree, 12+ years in IT sourcing, strong vendor management, negotiation skills, knowledge of RTO/SLA, and experience in financial sectors with a global team.
  • You will manage IT outsourcing partner relationships, oversee contract performance, enhance governance, support problem resolution, ensure compliance, and identify cost-saving opportunities.

Requirements

  • University degree in Information Technology, Economics, International Business, Supply Chain Management and/ or similar areas
  • Minimum 12 years of experience in IT sourcing & procurement, IT contract & commercial / vendor management, IT infrastructure operations, IT risk management or a related field
  • Demonstrated experience working at IT service providers, telecommunications, and/or IT sourcing & procurement consulting, with an understanding of the sales aspect
  • Proven track record in managing IT cloud services and/ or outsourcing contracts, relationships, negotiations, RFPs and practical day-to-day operations (BAU)
  • Good understanding of RTO, RPO and SLA / OLA mechanisms across the value chain in multi-sourcing global operations environment
  • Ability to understand and translate complex regulatory and oversight requirements into business relevant language and decision-making documents
  • Ability to work under pressure and handle multiple tasks simultaneously
  • Detail-oriented with a proactive approach to identifying and addressing issues and conflicts
  • Strong negotiations skills, communication (both written and oral), problem-solving and conflict management
  • Good interpersonal skills and a team player
  • Highly motivated, target-oriented, matured and persistent
  • Able to accommodate dynamic work priorities and global environment
  • Excellent knowledge of English both verbal and written (German is a nice to have)
  • Experience in financial, banking and/ or asset management sector
  • Experience with multicultural and international teams, and collaboration with external service providers in a multisource environment
  • Experience in managing IT crises and major incidents at both the operational and tactical levels
  • Knowledge of regulatory requirements, such as the Digital Operational Resilience Act (DORA), KAIT, VAIT, etc.

Responsibilities

  • Lead relationship management with strategic IT outsourcing partners including Cloud service providers and their entire contract lifecycle, from negotiations, commencement, dispute resolution and termination of services
  • Oversee contract performance and license management in collaboration with the IT operations team and ensure compliance with terms and conditions throughout the entirety of the contract lifecycle
  • Create and maintain IT outsourcing performance dashboards, KPIs and reporting standards
  • Redefine, enhance and document operating model, governance and oversight policies and processes
  • Regularly review the third-party reports (e.g. SOC 2) and ensure mapping of Complementary User Entity Controls (CUECs) and effective Cloud provider controls with internal control framework
  • Support problem management resulting from critical, repetitive and/or major incidents in collaboration with internal stakeholders and outsourcing partners
  • Ensure root-cause analysis is conducted by the outsourcing partner and preventive, corrective action plans are followed through with any learning applied for future benefit
  • Create management decision-papers, status reports and other documentation to provide transparency
  • Act as project manager and coordinate outsourcing partner related changes, renegotiations, commencement of new services in close collaboration with the responsible IT operations teams
  • Ensure compliance with internal policies and procedures, relevant standards, regulations, and best practices
  • Identify cost-saving and process improvement opportunities in the respective service and outsourcing agreements in close collaboration with the responsible IT operations teams
  • Work collaboratively with internal stakeholders to ensure that the contract scope, terms, and budget are aligned with the organization's business objectives
  • Act as a point of contact to third-party(-ies), service providers as well as within the Core IT Services, Risk Management, IT Audit, IT Legal, IT Compliance, Information Security, Business Resilience, Sourcing & Procurement, Finance and other cross-functions
  • Stay up to date with industry trends and advancements in IT services and cloud outsourcing practice

FAQs

What is the job title for this position?

The job title is Senior IT Partner Manager (f/m/d).

Where is this position based?

This position is based in Frankfurt or Munich.

What department will the Senior IT Partner Manager be a part of?

The Senior IT Partner Manager will be part of the Core IT Services department.

What are the key responsibilities of this role?

Key responsibilities include leading relationship management with IT outsourcing partners, overseeing contract performance, creating performance dashboards, and supporting problem management.

How many years of experience are required for this position?

A minimum of 12 years of experience in relevant fields is required.

Is knowledge of the German language mandatory for this role?

No, while excellent knowledge of English is required, German is considered a nice to have.

What are the preferred qualifications for this position?

Preferred qualifications include experience in the financial, banking, or asset management sector, managing IT crises, and knowledge of regulatory requirements like DORA, KAIT, and VAIT.

What type of company culture does Allianz Global Investors promote?

Allianz Global Investors fosters a culture of professionalism, inclusivity, and individual responsibility.

Are there opportunities for career development?

Yes, there are career opportunities within the Allianz Group and access to self-guided learning and development.

What benefits does Allianz Global Investors offer?

Benefits include flexible working arrangements, pension plans, family support, mental health programs, and more.

What is the application process for this position?

Interested candidates should upload their CV in English to apply for this position.

How can applicants with disabilities get support during the application process?

Applicants with disabilities can send an email with their request to recruiting@allianzgi.com for support during their application process.

Does Allianz Global Investors accept resumes from recruitment agencies?

No, Allianz Global Investors does not accept unsolicited resumes from recruitment agencies or search firm recruiters unless there is a formal contract in place.

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Allianz

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.