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Senior loan documentation processor

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Wells Fargo

21d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Banking & Finance
  • Hyderabad, +1

AI generated summary

  • You must have 4+ years in customer service, loan administration, or sales, 4-5 years in home lending mortgage, good communication skills, and be willing to work various shifts, including late evenings.
  • You will process complex loan packages, ensure compliance, manage a loan pipeline, provide expertise to the team, and serve as the main contact for customers during the loan process.

Requirements

  • 4+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience in customer service, loan administration, collections, or sales environment, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4-5 Years of experience in Home Lending Mortgage functions in US Home Mortgage
  • Good communications skill
  • Willingness to work in any shifts, including late evening shifts i.e., 8:30 PM to 5:30 AM

Responsibilities

  • Provide support in performing loan documentation duties on the most complex loan packages to ensure compliance with company's policies and government regulations
  • Process or close loans and act as a main point of contact for internal or external customers during the loan process
  • Perform administrative, operational, or customer support tasks related to complex loan packages
  • Manage an assigned pipeline of all loan types relative to business line
  • Provide subject matter expertise and interpretation of procedures to the team of Loan Documentation specialists to ensure timely completion of work
  • Interact with immediate Loan Documentation team, functional area, and internal peers outside work group on information related to the routine loan documentation process

FAQs

What is the primary role of a Senior Loan Documentation Processor at Wells Fargo?

The primary role involves performing loan documentation duties on complex loan packages, ensuring compliance with company policies and government regulations, and acting as a main point of contact for customers during the loan process.

How many years of experience are required for this position?

A minimum of 4+ years of experience in customer service, loan administration, collections, or a sales environment is required.

Is there a requirement for working specific shifts?

Yes, there is a willingness requirement to work any shifts, including late evening shifts from 8:30 PM to 5:30 AM.

What skills are important for this position?

Good communication skills are essential for this role, along with expertise in Home Lending Mortgage functions.

Are there any specific qualifications for candidates applying in Europe, the Middle East, or Africa?

Yes, similar experience in customer service, loan administration, collections, or sales environment, or a combination of experience, training, military experience, or education is required for these regions.

Does Wells Fargo promote diversity and inclusion in the workplace?

Yes, Wells Fargo values diversity, equity, and inclusion, and welcomes applications from all qualified candidates regardless of various protected statuses.

What should candidates expect regarding risk and compliance obligations?

Candidates are expected to adhere to applicable Wells Fargo policies and procedures, fulfill risk and compliance obligations, and make sound risk decisions in line with the business unit's risk appetite.

Is drug testing a part of the hiring process at Wells Fargo?

Yes, Wells Fargo maintains a drug-free workplace and has a drug and alcohol policy in place.

Will the job posting remain open for a set period, or can it be taken down early?

The job posting may come down early due to the volume of applicants, so interested candidates are encouraged to apply promptly.

Can applicants request accommodation during the recruitment process?

Yes, accommodation for applicants with disabilities is available upon request during the recruitment process.

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Wells Fargo

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.