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Senior Manager - Business Systems & Processes Improvement Lead

  • Job
    Full-time
    Expert Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Cork
  • Quick Apply

AI generated summary

  • You need a relevant degree, CPA/CA, finance transformation experience, strong problem-solving skills, SAP knowledge, leadership ability, effective communication, and change management skills.
  • You will optimize finance processes globally, manage ERP adoption, lead business process governance, oversee program management, and ensure compliance with quality and risk standards.

Requirements

  • BA or BS degree in accounting or equivalent with a CPA, CA or similar accounting qualification. Extensive amount of experience.
  • Bachelor’s degree or equivalent in business/information management a plus.
  • Experience of delivering large scale finance transformation programs.
  • Problem solving/Continuous Improvement/Business Process Management skills required with some formal training/accreditation in Lean Six Sigma methodology a real plus.
  • SAP Financial experience is preferable.
  • Experience and/or understanding of SAP RTR, OTC and process functionality.
  • Strong understanding of financial transactional processes, familiarity of RTR and PTP strongly preferred.
  • Proven ability to lead teams and projects to successful completion.
  • A quick learner with the curiosity to delve into the detail in each process area to quickly gain a deep understanding of the processes and how “Gilead” does Shared Services supported financial processes and how they underpin metrics and goals and perform deep dive analysis on the data. Someone that is willing to walk in the shoes of the business user/operations process lead.
  • Be aware of the macro finance environment and possess the ability to successfully challenge and influence operational stakeholders.
  • Well-developed influencing and change management skills that will allow for significant process lead-enabled improvements across various finance process areas; experienced at building consensus among business and IT team members at all levels within the organization.
  • Strong communication skills to be able to articulate the need for change, mobilize resources and report progress to senior leadership.
  • Ability to work and coordinate across organizational boundaries and demonstrate “added value” in all their efforts with the various business units, regions and functions.
  • Strong business and technology acumen; general understanding of business and IT strategy/planning and overall understanding of IT planning and IT project lifecycle.
  • Strong working knowledge of governance structures with practical experience in developing and implementing effective governance processes with appropriate levels of compliance.
  • Solid understanding of PMO and portfolio, program & project management.
  • Excellent verbal and written communication, presentation, facilitation and diplomacy skills as well as the ability to work independently and as part of a team.
  • Leadership - the candidate must demonstrate the ability to align and motivate and provide guidance and leadership to teams across multiple functional areas to achieve objectives through others.
  • Change leadership ability; creating meaning, innovation, transformation & problem solving. Highly organized, results-oriented and attentive to details.
  • Self-motivated, proactive, independent and responsive – requires little supervisory attention.
  • High level of personal integrity consistent with Gilead’s core values.

Responsibilities

  • The Global Systems and Process Lead is responsible for driving strategy and improvement in systems and processes globally across various finance process areas, whilst supporting other process areas.
  • Maximise benefits to be realized from our ERP implementation by tracking business process performance and optimizing solution adoption across global business users.
  • Design optimal organizational solutions to transform our CFO organization based on leading industry practices and synergies to be derived from our ERP implementation and ongoing process maturation.
  • Responsible for assisting the business in planning for the future; contribute the Process Excellence “perspective” as it relates to the formulation of business strategy, development of business plans, implementation of key business initiatives, and ongoing execution of business processes/operations.
  • Accountable for end-to-end business processes, ensuring collaboration with other process leads and stakeholders within and outside of Global Service Delivery organization.
  • Business Process Modeling, Business Requirements Gathering/Definition, Business Case Development – Proactively plan, management and support business process modeling, business requirements gathering/definition and business case development activities.
  • Business Process Governance Model – Proactively plan, manage and support overall business process governance model and related business process reviews with operations. Manage business process program/project demand and prioritization activities; drive new ideas through evaluation, initiation and demand management/prioritization process.
  • Program/Project Management – Proactively plan, manage and support process portfolio/program/project management lifecycle and key capabilities for planning & managing the various portfolios of business process improvement programs and projects.
  • Service Planning & Management – Proactively plan, manage and support business process improvement planning, management & reporting.
  • Quality, Security & Risk Management – Ensure process changes and improvement adhere to quality, security and risk management (e.g., SOX) requirements as it relates to Business Process Services capabilities.

FAQs

What is the primary responsibility of the Senior Manager - Business Systems & Processes Improvement Lead at Gilead?

The primary responsibility is to lead sustainment, drive strategy, and implement Continuous Improvement across Gilead’s business processes and systems in the RTR, OTC, Projects, and Payroll domains.

Where is this position based?

This position is based in Cork, Ireland.

What qualifications are required for this role?

A BA or BS degree in accounting or equivalent with a CPA, CA, or similar accounting qualification is required. A Bachelor's degree in business/information management is a plus.

What experience is preferred for candidates applying for this position?

Candidates should have experience delivering large-scale finance transformation programs, along with problem-solving, Continuous Improvement, and Business Process Management skills. SAP Financial experience is also preferable.

What skills are essential for success in this role?

Essential skills include strong communication abilities, data presentation skills, influencing and change management capabilities, and the ability to work across organizational boundaries.

Does this role require collaboration with other teams?

Yes, this role requires close collaboration with Gilead executives, key business partners, and Operations leaders to understand and fulfill business capability requirements.

What key areas will the role focus on improving?

The role will focus on improving finance processes, particularly in areas such as Record to Report (RTR), Order to Cash (OTC), Projects, and Payroll.

What is the expected approach to process innovation in this role?

The role requires a tenacious individual who will pursue continued process innovation and promote a cultural shift to help the organization embrace new processes.

Is formal training in Lean Six Sigma methodology beneficial for this role?

Yes, having formal training or accreditation in Lean Six Sigma methodology is considered a real plus for this role.

Will the candidate be responsible for project management?

Yes, the candidate will be accountable for program/project management, including the planning, management, and delivery of key programs in line with statutory and compliance priorities.

What kind of leadership skills are needed for this position?

The candidate must demonstrate the ability to align and motivate teams across multiple functional areas and provide guidance to achieve objectives through others.

Are there opportunities for career growth within this position?

Yes, the role is designed for individuals looking to make a direct impact and develop leadership skills, providing opportunities for career growth within Gilead.

Science & Healthcare
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world. For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong. At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?”