Senior Manager, Compliance

PayPal

Aug 9

Applications are closed

Job
Full-time
Expert Level
London

Requirements

- Ability to provide structured and flexible solutions. Strong leader that is a pragmatic and a balanced decision maker with sound judgement, calm under pressure, and the ability to prioritise and delegate.
- Personal confidence and humility. Gravitas and outstanding communication and interpersonal skills, applicable at all levels of PayPal. Adept at building internal as well as external network.
- High personal resilience a self-starter with energy and drive for results. A high degree of self-motivation is a given.
- Degree level education.
- 10+ years in financial industry with proven experience in Compliance Program Management. There is clear preference for experience within Payment Systems, Merchant Acquiring and alternative payment methods.
- Excellent English communication skills and writing skills
- Experience in partnering with and counseling senior business clients, particularly in the context of a rapidly changing and growth-oriented environment
- Strong problem solving, operational process and analytical skills
- Experience with UK regulators and the regulatory exam process in a financial institution. Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape
- High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
- Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.
- Experience in working in close partnership with commercial & product owners to develop pragmatic solutions to internal and external stakeholder requirements.
- Strong project management skills and change management experience.

Responsibilities

Responsible for leadership of PPUK Compliance officers providing second line oversight & advisory support to varied business and product teams.
Accountable for delivering Risk & Compliance Program elements
Provide leadership and oversight for critical program deliverables including risk assessments, annual and periodic plans, policy development and all governance material preparation
Accountable for governance reporting across a range of developing KPIs, including PPUK Operational Control & Risk Committee, Audit Risk & Compliance Committee, along with other international and global Risk & Compliance meetings.
Design, implement & lead process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements.
Continuously maintain specific payment services risk and compliance knowledge to proactively advise on future and emerging regulatory risk & requirements across the evolving product offering.
Collaborate with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to identify clear steps necessary to mitigate those regulatory risks and provide recommendations in the form of clear business requirements
Working closely across the Risk & Compliance team and across functions, geography's and lines of defense regarding strategic development, alignment of processes and continuous improvement of policy and relevant control frameworks
Partner with business and enablement teams and work to implement Compliance Program changes to comply with the changing regulatory environment.
Partner on the compliance new product intake and change management intake processes and control requirements.
Design and implement oversight frameworks for future entity expansion programs.
Expected to provide very visible engagement with varied Sales & Marketing stakeholders, including being comfortable with constructive compliance challenge discussions.
Provide practical and extensive knowledge of Payment Service Providers in the UK, including in-depth knowledge of regulatory compliance spanning the UK environment, specifically expectations of the FCA and PSR.
Be a champion for positive customer outcomes and provide a demonstrable understanding of the FCA Consumer Duty assessment and measurement.
Provide innovative approaches to ensure PPUK's cultural alignment to Consumer Duty outcomes.
Be comfortable taking a considered position on compliance issues, sometimes based of limited or ambiguous information. While remaining open to new information or approaches and adapting decisions accordingly.
Support and challenge the first line of defence on identification and control of relevant compliance risks.

FAQs

What is the primary responsibility of the Senior Manager, Compliance at PayPal?

The primary responsibility is to develop PPUK's Compliance program, strategies, and policies, ensuring their rigorous implementation across the company while maintaining regulatory compliance.

Who will the Senior Manager, Compliance report to?

The Senior Manager, Compliance will report to the PPUK Chief Compliance & Risk Officer.

What experience is preferred for this role?

The role requires 10+ years in the financial industry with proven experience in Compliance Program Management, ideally within Payment Systems, Merchant Acquiring, and alternative payment methods.

What core skills are required for the Senior Manager, Compliance position?

Key skills include structured and flexible solutions, strong leadership, effective communication, problem-solving, operational process and analytical skills, and project management ability.

What is the work environment like for this role?

PayPal offers a balanced hybrid work model, with employees expected to work three days in the office and two days at their choice of either the PayPal office or their home.

What are some key duties of the Senior Manager, Compliance?

Key duties include leading PPUK Compliance officers, delivering Risk & Compliance program elements, providing oversight for program deliverables, and monitoring regulatory changes.

What is emphasized in PayPal's core values?

PayPal emphasizes Inclusion, Innovation, Collaboration, and Wellness as its core values.

What is the significance of the role in relation to customer outcomes?

The Senior Manager, Compliance is expected to champion positive customer outcomes and demonstrate an understanding of the FCA Consumer Duty assessment and measurement.

What qualifications are necessary for this position?

A degree-level education is required, along with extensive knowledge of FCA & PSR requirements and experience with UK regulators and the regulatory exam process in a financial institution.

How does PayPal approach diversity and inclusion in hiring?

PayPal is committed to equal employment opportunity (EEO) and provides reasonable accommodations for qualified individuals with disabilities, striving to create a diverse and inclusive workforce.

PayPal

Technology

Industry

10,001+

Employees

1998

Founded Year

Mission & Purpose

PayPal is a prominent financial technology company that facilitates online payments and money transfers for individuals and businesses. Their fundamental objective is to empower seamless and secure digital transactions, enabling people to manage their financial lives more efficiently in an increasingly interconnected world. At its core, PayPal strives to be the bridge that connects people with the global economy, offering accessible and convenient solutions to move and manage money, ultimately promoting financial inclusion and empowerment.