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Senior Manager, Generative AI Strategic Customer Engagements

  • Job
    Senior & Expert Level
  • Business, Operations & Strategy
  • Carlsbad

AI generated summary

  • You need 8+ years in strategy planning, program management, and market analysis. Expertise in generative AI, strong organizational skills, and exceptional communication abilities are a must.
  • You will lead genAI strategic customer programs, develop growth plans, analyze market trends, create compelling presentations, and coordinate internal teams for successful implementation.


  • 8+ years experience in strategy planning and customer engagement in a relevant field, such as Computer Science, Engineering, or Business, will also be considered.
  • Bachelor’s Degree required. Advanced degree preferred.
  • Showed strength in program management, particularly in the realm of new technology applications
  • Early genAI adopter with a passion for using and sharing generative AI technology
  • Demonstrated ability to think critically and develop practical plans by analyzing intricate information
  • Excellent presentation and communication skills, with the ability to create influential presentations for diverse audiences
  • Proficiency in conducting market analysis and competitive research to inform strategic decision-making
  • Demonstrated ability to work well with diverse groups of colleagues from different areas of the company.
  • Strong capability to think strategically and implement projects at a large scale, while also providing tactical leadership.
  • Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously.
  • Proficiency in project management tools and software


  • Coordinate and lead the execution of genAI strategic customer programs, ensuring timely delivery within budget and defined objectives
  • Develop and implement strategic plans to drive growth and success in generative AI engagements with customers
  • Build compelling and influential presentations to communicate the value proposition of our generative AI solutions
  • Conduct detailed analysis of market trends, customer needs, and competitive landscape to inform strategic decision-making
  • Work with various internal teams to coordinate and achieve strategic goals for genAI programs.
  • Take charge of the practical implementation of genAI initiatives, ensuring all goals are achieved and projects are carried out effectively.


What are the key responsibilities of the Senior Manager, Generative AI Strategic Customer Engagements role?

The key responsibilities include coordinating and leading genAI strategic customer programs, developing strategic plans for generative AI engagements with customers, creating influential presentations, analyzing market trends, and working with internal teams to achieve genAI program goals.

What qualifications are required for this position?

The qualifications include 8+ years of experience in strategy planning and customer engagement, a Bachelor's degree (advanced degree preferred), expertise in program management, early genAI adoption, critical thinking skills, excellent communication and presentation abilities, proficiency in market analysis, and the ability to work well with diverse groups.

What skills are important for success in this role?

Important skills for success in this role include strategic thinking, project management, communication, critical analysis, market research, leadership, organizational abilities, attention to detail, and proficiency in project management tools and software.

What opportunities for growth and development are available in this position?

This role provides opportunities to contribute to the strategic direction of generative AI initiatives, work with cutting-edge technology, collaborate with internal and external partners, and lead programs for impactful customer engagements. Additionally, there may be opportunities for career advancement within the company.

The World Leader In Serving Science

Science & Healthcare

Mission & Purpose

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.