FAQs
What is the primary responsibility of the Senior Manager, Product Services & Management?
The primary responsibility is to manage, plan, and organize the staff and activities of the department, while developing technology solutions in collaboration with internal stakeholders, vendors, and leadership.
What qualifications are required for this position?
A bachelor's degree is required, along with 6-10 years of relevant experience and 5-7 years of leadership/management experience. Knowledge of Oracle HCM is preferred.
What types of technology solutions does this position focus on?
This position focuses on cost-effective technology solutions that meet strategic, operational, and organizational needs, including areas like onboarding, recruitment, and learning.
What are the expectations regarding team leadership?
The role involves providing leadership by guiding team members towards achieving departmental objectives, selecting, developing, managing, and evaluating direct reports, and ensuring timely performance appraisals.
Is experience with Oracle HCM important for this role?
Yes, experience with Oracle HCM (specifically Onboarding, Recruitment, and LEARN) is preferred for this position.
How is project management handled within this role?
The Senior Manager acts as a project manager on large assignments, overseeing the entire life cycle of major initiatives, including business requirement gathering, technical specification documentation, and deployment considerations.
Is data maintenance a part of the responsibilities of this role?
Yes, the Senior Manager is responsible for ensuring that data is accurately maintained and is available in a clear, concise, useful, and timely manner, along with initiating regular audits and reviews as needed.
How are audits and performance appraisals managed?
The Senior Manager is tasked with ensuring performance appraisals are completed in a timely manner and with initiating periodic audits and reviews to maintain data accuracy.
What is the job's stance on continuous improvement?
The role emphasizes looking for opportunities to improve and streamline processes and collaborates with management to coordinate and implement assigned projects and initiatives.
What is the work environment for this position?
The position is hybrid, meaning it involves both remote work and in-person duties, as needed by the department and projects.