Logo of Huzzle

Senior Manager, Product Services & Management (Hybrid) - HR Technology

  • Job
    Full-time
    Senior & Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy

AI generated summary

  • You need a Bachelor's degree or equivalent, 6-10 years of relevant experience, 5-7 years in leadership, and knowledge of Oracle HCM preferred.
  • You will lead teams, manage projects, collaborate on technology solutions, ensure data accuracy, oversee staff performance, and streamline processes for the health system's HR technology.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 6-10 years of relevant experience and 5-7 years of leadership / management experience, required.
  • Knowledge of Oracle HCM (Onboarding, Recruitment and LEARN), preferred.

Responsibilities

  • Provides leadership to Product Services & Management team members, supervisors, and managers by communicating and guiding toward achieving department objectives.
  • Develops, communicates, and builds consensus for goals in alignment with the health system.
  • Plans, organizes, and manages the staff and activities for an assigned technology area; selects, develops, manages, and evaluates direct reports; ensures performance appraisals are completed in a timely fashion.
  • Collaborates with managers in the design, development, testing, and implementation of cost-effective technology the health systems and solutions, including, gathering and understanding business requirements, and ensuring application requirements are translated accurately into proposals and functional specifications.
  • Ensures data is accurately maintained and available in a forum that is clear, concise, useful and timely; initiates periodic audits and reviews, as needed.
  • Follows testing and implementation protocols; monitors deliverables to ensure deadlines are met.
  • Works collaboratively with management in the coordination and implementation of assigned projects and initiatives; looks for opportunities to improve and streamline processes; reports unresolved issues to management.
  • Oversees assigned analysts and developers to assess and prioritize the health system support requests; reviews internal and external resources such as Information Technology, consultants, the health system vendors, and third-party administrators with management to ensure appropriate coverage.
  • Builds and maintains inter/intra departmental and vendor work relationships to optimize operations.
  • Demonstrates comprehensive understanding of all assigned data and the health system interconnects, including cause and effect of data modifications.
  • Maintains department software, the health system applications and data, and documentation to ensure highest quality standards are met.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

FAQs

What is the primary responsibility of the Senior Manager, Product Services & Management?

The primary responsibility is to manage, plan, and organize the staff and activities of the department, while developing technology solutions in collaboration with internal stakeholders, vendors, and leadership.

What qualifications are required for this position?

A bachelor's degree is required, along with 6-10 years of relevant experience and 5-7 years of leadership/management experience. Knowledge of Oracle HCM is preferred.

What types of technology solutions does this position focus on?

This position focuses on cost-effective technology solutions that meet strategic, operational, and organizational needs, including areas like onboarding, recruitment, and learning.

What are the expectations regarding team leadership?

The role involves providing leadership by guiding team members towards achieving departmental objectives, selecting, developing, managing, and evaluating direct reports, and ensuring timely performance appraisals.

Is experience with Oracle HCM important for this role?

Yes, experience with Oracle HCM (specifically Onboarding, Recruitment, and LEARN) is preferred for this position.

How is project management handled within this role?

The Senior Manager acts as a project manager on large assignments, overseeing the entire life cycle of major initiatives, including business requirement gathering, technical specification documentation, and deployment considerations.

Is data maintenance a part of the responsibilities of this role?

Yes, the Senior Manager is responsible for ensuring that data is accurately maintained and is available in a clear, concise, useful, and timely manner, along with initiating regular audits and reviews as needed.

How are audits and performance appraisals managed?

The Senior Manager is tasked with ensuring performance appraisals are completed in a timely manner and with initiating periodic audits and reviews to maintain data accuracy.

What is the job's stance on continuous improvement?

The role emphasizes looking for opportunities to improve and streamline processes and collaborates with management to coordinate and implement assigned projects and initiatives.

What is the work environment for this position?

The position is hybrid, meaning it involves both remote work and in-person duties, as needed by the department and projects.

We’ve re-imagined what health care can be. Are you Made for this?

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Northwell Health is New York State’s largest health care provider and private employer, with 21 hospitals, about 900 outpatient facilities and more than 12,000 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 85,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies