FAQs
What is the main purpose of the Senior Manager-Regional Sales role?
The main purpose of the role is to increase new car retails through exchange, enhance the resale value of TML products, and drive the pre-owned cars business to ensure profitability of channel partners and generate revenue for TML.
What are the key responsibilities associated with the Exchange Business?
Key responsibilities include monitoring and analyzing product evaluations for exchange, driving retail of new cars through exchange conversions, executing win-back strategy, and conducting deal fail analysis to improve conversion ratios.
What experience is required for the desired candidate profile?
The candidate should have 3 to 6 years of relevant experience, preferably from the pre-owned car business, along with strong direct sales experience in the automobile or FMCG sectors.
What educational background is preferred for this position?
A Post Graduate degree in Sales & Marketing is preferred for this position.
What skills and competencies are important for this role?
Important skills include high self-initiative and drive, effective verbal and written communication, strong interpersonal skills, and networking abilities.
Who are the internal stakeholders that the Senior Manager will interact with?
Internal stakeholders include the Sales Team, Corporate & Fleet, Emerging Market, and the Service Marketing Team.
What kind of external stakeholders will the Senior Manager interact with?
External stakeholders include channel partners and customers, primarily for market information, scheme promotions, training, and complaint resolution.
What initiatives will the Senior Manager be responsible for regarding used car sales?
The Senior Manager will plan and execute resale volumes for all brand cars, implement digital strategies for promoting sales, ensure proper inventory management, and evaluate media allocated cars for liquidation.
Does the role involve handling customer complaints?
Yes, the role involves resolving customer complaints and ensuring customer satisfaction through effective complaint redressal mechanisms.
Is there a specific focus on the Accessories Business in this role?
Yes, the role includes driving the offtake and retail volumes of accessories as per monthly plans and monitoring model/product-wise sales for improving per car penetration.