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Senior National Account Manager

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Dyson

19d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Toronto

AI generated summary

  • You need 7+ years in national account sales, a degree, team management experience, strong analytical skills, P&L proficiency, excellent negotiation abilities, and a passion for technology. Travel up to 50%.
  • You will drive sales, manage budgets, analyze trends, foster customer relationships, develop business plans, lead a team, and influence strategies for growth while monitoring market activity.

Requirements

  • 7+ years’ experience in premium brand national account sales and account management calling on national retailers
  • Bachelor’s Degree or equivalent experience
  • Prior experience managing a team is highly preferred
  • Diverse experience supporting sales, operations, trade marketing, category management, and financial analysis required
  • Strong proven track record of budget/quota delivery
  • Experience being an active and high performing member of a team
  • Demonstrate the ability to penetrate the appropriate customer, customer team, and internal functions to achieve maximum results on sales objectives
  • Ability to think strategically and develop long-term plans for channels, retailers, and products
  • Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan
  • Well-developed conflict resolution skills
  • P&L proficiency and ability to optimize return on investment - ability to determine short and longer term sustainable outcomes rooted in analysis. Ability to provide insights to POS trends within account base
  • Proven negotiation and closing skills, both at the account and product sales levels
  • Good customer and cross functional interface capabilities
  • Excellent presentation and influence skills
  • Excellent math and analytical skills
  • Ability to accurately forecast demand
  • Demonstrated proficiency in Microsoft Word, PowerPoint, and Outlook; advanced proficiency in Excel
  • Demonstrate competency with internal and syndicated systems, data and content organization to support the needs of sales management
  • Passion for the technology, and hunger to develop successful customer team
  • Demonstrated ability to manage complex projects
  • Low personal ego; high team ego to succeed
  • Objective, enthusiastic, committed, flexible, diligent, conscientious
  • Accountable – takes ownership of business, customers, and relationships
  • Full driver’s license with good driving record
  • Ability to lift, push, and pull up to 50lbs
  • Ability to travel up to 50%

Responsibilities

  • Deliver annual Sales Volumes and Gross Margin to plan
  • Contribute to and implement channel strategies that optimise retail opportunities and Dyson profitability in line with goals
  • Deliver monthly sales volumes and communicating and escalating as appropriate any changes to target, forecast or LE
  • Effectively manage promotional spend budget to deliver the best return on investment through a transparent approval process
  • Responsible for the forecast process working collaboratively with the retailer
  • Ensure accuracy in monthly customer volume forecast process that is 18 month rolling and takes into account sales trends, promotions, seasonality, distribution changes, NPD and product exits
  • Analyse relevant sales in/sales out, stock on hand and all available data to identify underlying trends and immediate sales opportunities, and ensure sales staff implement the identified opportunities
  • Conduct regular meetings with key contacts within the trade to ensure customer account plans are on track
  • Participate in annual top to top meetings between Dyson personnel and key Canadian customers
  • Champion and deliver key customer initiatives both within Dyson and with the customer. (e.g. Category management, in store, returns etc)
  • Work effectively with cross functional partners in Dyson to promote the Canadian business objectives, driving overall business improvements and ensuring innovation is launched with excellence
  • Create quarterly and annual Joint Business Plans (JBP) with top customers and support the negotiations of annual terms and commercial agreements
  • Shape and influence the strategy for your customers across a 3 year horizon, determining how our products are merchandised and presented in store, on the internet and in catalogue
  • Monitor competitor activity, report and develop activity to counter their impact, ensuring we focus on maintaining and growing Dyson share in all categories
  • Lead and develop a team, building their expertise and developing their skills in Account Management
  • Act as a thought leader within the Canadian organization, challenging the status quo and creating an environment for growth

FAQs

What is the primary responsibility of a Senior National Account Manager at Dyson?

The primary responsibility is to manage the relationship between Dyson and relevant Canadian retailers, focusing on strategic sales plans, growing sales volume, revenue, gross margin, and market share in consumer products while mentoring a team.

How much travel is required for this position?

This position requires the ability to travel up to 50%.

Is prior team management experience required?

Yes, prior experience managing a team is highly preferred for this role.

What educational qualifications are required for this position?

A Bachelor's Degree or equivalent experience is required.

What kind of benefits does Dyson offer?

Dyson offers a package of financial, lifestyle, and health benefits, including Dyson Matching RSP contributions, company-paid life insurance, competitive paid time off, and generous maternity leave.

Are there opportunities for professional development within this role?

Yes, the role includes mentoring team members to help them grow, develop, and succeed in their careers at Dyson.

What skills are essential for a Senior National Account Manager?

Essential skills include strong sales and negotiation skills, the ability to think strategically, excellent presentation and analytical skills, and proficiency in Microsoft Office, particularly Excel.

How does Dyson approach diversity and inclusion in hiring?

Dyson is committed to fostering an inclusive environment that reflects the diversity of the community, and employment decisions are made without regard to race, color, religion, national or ethnic origin, or any other dimension of diversity.

What type of analytical skills are required for this position?

Strong math and analytical skills are required, along with the ability to accurately forecast demand and analyze sales trends.

What kind of experience is preferred for this role?

A minimum of 7+ years of experience in premium brand national account sales and account management calling on national retailers is preferred.

Manufacturing & Electronics
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.