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Senior Operations Associate - Nights

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Gopuff

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Bristol
  • Quick Apply

AI generated summary

  • You should have experience in a restaurant, retail, or warehouse, be tech-savvy, reliable, communicative, organized, team-oriented, and available for overnight shifts (12am-7am).
  • You will lead the warehouse team, train new staff, pick and pack orders, manage deliveries, resolve issues, handle inbound goods, ensure stock accuracy, maintain warehouse standards, and support safety compliance.

Requirements

  • - You have experience working in a restaurant, retail or warehouse environment
  • - General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
  • - Strong work ethic, punctual, responsible and honest
  • - Effective communication skills
  • - Organised, team-oriented, positive attitude and helpful
  • - Flexible and available to cover shifts Overnight (12am - 7am)

Responsibilities

  • Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
  • Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
  • Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
  • Issue resolution: Contacting customers for substituted or out-of-stock items
  • Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
  • Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
  • Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
  • Health and Safety: Supporting Onsite Health & Safety compliance and testing

FAQs

What are the working hours for the Senior Operations Associate role?

The working hours for this role are overnight from 12 am to 7 am.

What responsibilities does a Senior Operations Associate have during the night shift?

A Senior Operations Associate is responsible for leading the warehouse team, picking and packing orders, managing delivery partners, resolving issues with customers, handling inbound goods, managing stock, maintaining warehouse organization, and supporting health and safety compliance.

What previous experience is required for this position?

Previous experience in a restaurant, retail, or warehouse environment is required.

What software skills are necessary for the role?

A general working knowledge of basic web-based software applications, such as Microsoft Office and Google Workspace, is necessary.

Are there any specific personal qualities that the company is looking for?

The company is looking for a strong work ethic, punctuality, responsibility, honesty, effective communication skills, a team-oriented and positive attitude, and flexibility to cover overnight shifts.

What benefits are offered to Senior Operations Associates?

Benefits include holiday and sick pay, a weekly pay cycle, RSU stock options, and career growth opportunities.

Is Gopuff an equal opportunity employer?

Yes, Gopuff is committed to an inclusive workplace and does not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws.

How can I apply for the Senior Operations Associate position?

Interested candidates can apply by submitting their application through Gopuff's career website or the designated application platform.

What kind of environment does Gopuff promote for its employees?

Gopuff promotes a collaborative and diverse work environment that values teamwork, positivity, and the ability to adapt to challenges.

Gopuff

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes.

Technology
Industry
5001-10,000
Employees
2013
Founded Year

Mission & Purpose

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes. Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world. Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com.