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Senior Operations Associate - Nights

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Gopuff

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Quick Apply

AI generated summary

  • You should have experience in restaurant, retail, or warehouse settings, be tech-savvy, organized, responsible, communicate well, and be flexible for overnight shifts (12am - 7am).
  • You will lead the warehouse team, pick and pack orders, manage delivery partners, resolve issues, oversee stock management, maintain warehouse standards, and support health and safety compliance.

Requirements

  • You have experience working in a restaurant, retail or warehouse environment
  • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
  • Strong work ethic, punctual, responsible and honest
  • Effective communication skills
  • Organised, team-oriented, positive attitude and helpful
  • Flexible and available to cover shifts Overnight (12am - 7am)

Responsibilities

  • Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
  • Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
  • Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
  • Issue resolution: Contacting customers for substituted or out-of-stock items
  • Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
  • Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
  • Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
  • Health and Safety: Supporting Onsite Health & Safety compliance and testing

FAQs

What are the typical hours for the Night Senior Operations Associate position?

The Night Senior Operations Associate typically works from 12am to 7am.

What are the main responsibilities of a Senior Operations Associate?

The main responsibilities include leading the warehouse team, picking and packing items for dispatch, managing Delivery Partners, issue resolution, receiving products from vendors, stock management, warehouse management, and supporting health and safety compliance.

What kind of experience is required for this role?

Experience in a restaurant, retail, or warehouse environment is required.

What software applications should candidates be familiar with for this position?

Candidates should have a general working knowledge of basic web-based software applications, such as Microsoft Office and Google Workspace.

What qualities are important for a candidate applying for this job?

Important qualities include a strong work ethic, punctuality, responsibility, honesty, effective communication skills, organization, teamwork, a positive attitude, and flexibility to cover overnight shifts.

What benefits are offered with this position?

Benefits include holiday and sick pay, a weekly pay cycle, RSU-stock options, and career growth opportunities.

How does Gopuff view diversity and inclusion in the workplace?

Gopuff is committed to creating an inclusive workplace and does not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws.

Is there an opportunity for career advancement in this role?

Yes, there are career growth opportunities available for individuals in this position.

How can candidates apply for this job?

Candidates can apply through the Gopuff careers page or the platform where the job is posted.

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes.

Technology
Industry
5001-10,000
Employees
2013
Founded Year

Mission & Purpose

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes. Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world. Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com.