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Senior Platform Architect

  • Job
    Mid & Senior Level
  • IT & Cybersecurity
    Software Engineering
  • Quick Apply


  • Consulting Experience
  • Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company
  • 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software)
  • Fortune 500 or OEM Software or Cloud Company enterprise architect
  • Career progression (Technical, Architecture)
  • Experience working with functional business leaders to:
  • Identify business objectives and develop outcome-focused roadmaps
  • Guide large Consulting/SI organizations.
  • Large Program Experience
  • 3+ years large program experience leading architecture and design
  • Enterprise Architecture Experience
  • Enterprise or Solution Architect role and/or relevant experience.
  • Data modeling, core data design, security, integrations, configuration management
  • Cloud Application Technology Experience
  • Experience in implementation of one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud
  • 1-2 years of ServiceNow Platform Experience is desired but not required
  • Cloud platform experience desired
  • Familiarity with Enterprise Platforms
  • Required Competencies:
  • Customer Focus
  • Translates requirements to Demonstrate value
  • Collaborative
  • Results Driven
  • Cultivates Innovation
  • Executive level communication skills
  • Consultative perspective
  • Thrives in complexity
  • Strategic mindset
  • Software Development background
  • Excellent presentation and communication skills
  • Travel up to 50%


  • Developing strong relationships with the c suite and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual customer roadmap.
  • Interact with customer architecture personnel (enterprise and solution) Enterprise architecture to:
  • Analyze and translating translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
  • To position ServiceNow as the system of action to enable the integrated digital transformation roadmap
  • Establish and advise on the technical governance related domains and associated processes
  • Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices.
  • Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
  • Advocate/champion ServiceNow’s advisory leading practices and industry use cases with clients
  • Contribute thought leadership (methodology and white papers) on how advisory and co-delivery can optimize customer outcomes
  • Guide a customer down a prescriptive solution design and manage through the technical implementation decision points
  • Define solutions across the platform that align to delivered capabilities

A purpose-driven company. Making work, work better for people guides everything we do.

Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble


  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time