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Senior Product Designer FTC

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Marks and Spencer

4d ago

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • London

AI generated summary

  • You should have experience in senior design roles, thrive in complex environments, evolve design systems, deliver quality online experiences, and foster a collaborative, creative team culture.
  • You will gather user insights, create design artefacts, plan your work, evolve the Design System, and support your team in delivering high-quality user experiences.

Requirements

  • You might be looking for your next step, or already established as a senior designer running your own small projects. Bigger organisational complexity does not put you off, and you imaginatively can find ways to cut through and communicate when situations are ambiguous or contentious.
  • Using and evolving a design system across different platforms – native app, web, kiosk etc
  • Design and delivery of high quality online user experiences
  • Working in a cross-functional Product team to contribute human-centred design expertise in a timely, appropriate, and collaborative way, and to achieve the team goals.
  • Actively contributing to culture and practice of a design team and building an amazingly supportive and creative team environment.
  • Resilience and persistence when bringing about change and introducing new things.

Responsibilities

  • Gather and apply insight from user research, A/B and MVT testing, and analytics to improve and iterate your work.
  • Create design artefacts such as concept maps, navigation structures, user journeys, interaction flows, UI schematics, wireframes, UI designs, visual and brand designs, animations – that build the delivery of high-quality user experiences.
  • Shaping and planning your work and how it fits with the work of others in your Product team.
  • Work with and evolve the M&S Design System.
  • Support and inspire others in the team. Contribute to an inclusive team environment.

FAQs

What is the job title for this position?

The job title is Senior Product Designer FTC.

Is this position part of a transformation journey?

Yes, this position is part of M&S’s journey of transformation, not just in digital experiences, but also in the brand itself.

What are some benefits offered to employees in this role?

Benefits include a 20% colleague discount, competitive holiday entitlement, discretionary bonuses, a generous pension scheme, tailored training programs, wellbeing support, and a charity volunteer day.

What will be my key responsibilities in this role?

Your key responsibilities include gathering user insights, creating design artefacts, planning and shaping your work within the Product team, evolving the M&S Design System, and inspiring others in the team.

What skills and experience are required for this position?

Required skills include using and evolving a design system across different platforms, delivering high-quality online user experiences, working in cross-functional teams, and contributing to a supportive design team culture.

Is previous experience in retail UX necessary for this role?

Yes, experience in retail UX is preferred as we are looking for candidates with a strong background in designing for broad customer groups.

Will I have the opportunity to support and inspire others in the team?

Yes, supporting and inspiring others in the team is a key accountability of this role.

What kind of work environment does M&S promote?

M&S promotes an inclusive, dynamic, and supportive work environment, encouraging collaboration and creativity among team members.

Are there specific programs for new employees to help them integrate?

Yes, there is a tailored induction and a wide range of training programmes to help new employees develop their skills and integrate into the team.

Does M&S have policies supporting work-life balance?

Yes, M&S has industry-leading parental, adoption, and neonatal policies to provide support and flexibility for employees and their families.

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Marks and Spencer

Forward thinking, future-focused and digital-first retail

Retail & Consumer Goods
Industry
10,001+
Employees
1884
Founded Year

Mission & Purpose

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them. Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future. From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.

Benefits

  • Colleague Discount

    Receive 20% discounts in-store for you and members of your household

  • Bonus

    We have discretionary bonus schemes depending on your role and our business performance

  • Pay

    Our salaries are competitive and reviewed every year

  • Life Assurance

    Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan