FAQs
What are the working hours for the Senior Quality Assurance Analyst position?
The working hours are full-time, Monday to Friday, from 8 am to 5 pm.
Where is the Senior Quality Assurance Analyst position located?
This position is onsite at our Columbia, SC location.
What kind of experience is required for this role?
A minimum of 1 year of related claims processing, customer service, auditing, training, analysis, or operations experience is required, along with 2 years of experience performing quality audits.
What educational qualifications do I need to apply for this position?
A High School Diploma or equivalent is required to qualify for this position.
What skills are necessary for the Senior Quality Assurance Analyst role?
Strong analytical, presentation, customer service, persuasion, and organizational skills are necessary, along with strong business math proficiency and excellent written and verbal communication skills.
What software and tools should I be familiar with for this job?
Proficiency in Microsoft Office is required for this position.
What kind of benefits does the company offer?
The company offers benefits including a 401(k) retirement savings plan with a company match, subsidized health plans, free vision coverage, life insurance, paid annual leave, nine paid holidays, on-site cafeterias and fitness centers, wellness programs, tuition assistance, service recognition, an incentive plan, and continuing education funds for certifications.
Will I need to train others in this role?
Yes, the Senior Quality Assurance Analyst will be responsible for training new employees and ensuring they remain current with all guideline changes and work instructions.
What should I expect after submitting my application?
After submitting your application, the recruiting team will review your resume. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Is there an equal opportunity employment statement for this position?
Yes, BlueCross BlueShield of South Carolina maintains a policy of nondiscrimination in employment to promote opportunities for all individuals, regardless of various protected statuses.
How can I request reasonable accommodations during the application process?
You can request reasonable accommodations by emailing mycareer.help@bcbssc.com or calling 800-288-2227, ext. 47480 with the nature of your request.
Does the company participate in E-Verify?
Yes, the company participates in E-Verify.