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Senior Sales Assistant

  • Job
    Mid & Senior Level
  • Hospitality & Retail
  • Gloucester

AI generated summary

  • You need retail sales experience, leadership skills, great communication, and a passion for providing top-notch customer service. Must achieve sales targets and work flexible hours. Comfortable with POS systems and must love fashion/outdoors.
  • You will provide exceptional customer service, drive sales, mentor team members, manage stock levels, handle transactions, and ensure store security procedures are followed.


  • Experience in a retail sales role, with some leadership responsibilities.
  • Excellent communication, interpersonal, and organisational skills.
  • Strong commitment to providing excellent customer service.
  • Proven ability to drive sales and achieve targets.
  • Flexible in working pattern, including working weekends, evenings, and holidays as needed.
  • Comfortable using point-of-sale (POS) systems and other retail software.
  • Passion about outdoors / fashion


  • Provide exceptional customer service, addressing customer needs and resolving issues promptly.
  • Assist in achieving store sales targets and contributing to overall store profitability.
  • Maintain a thorough understanding of our products and services to offer informed advice to customers.
  • Support the Store Manager, Assistant Store Manager and Supervisors in mentoring junior team members.
  • Assist in managing stock levels, replenishment, and ensuring inventory accuracy.
  • Manage transactions, handle cash, and ensure accurate end-of-day reconciliations.
  • With keyholder responsibilities, you will open and close the store, ensuring security procedures are followed. Handle store keys responsibly and manage store access.


What are the main responsibilities of a Senior Sales Assistant at the Berghaus Outlet Store in Gloucester Quays?

The main responsibilities include supporting store operations, driving sales, delivering outstanding customer service, being the main point of contact for customer interactions, providing exceptional product knowledge, and offering product recommendations based on individual requirements.

What brands does Pentland Brands own?

Pentland Brands owns Berghaus, Speedo, Canterbury, Endura, Mitre, and Kickers.

What values does Pentland Brands prioritize?

Pentland Brands prioritizes creating a legacy of outstanding brands, emotional connections with consumers, taking action for people and the planet, celebrating differences, and giving everyone the freedom to innovate and grow.

What type of work environment can I expect at Pentland Brands?

You can expect an environment where innovation is encouraged, differences are celebrated, and where you will have the opportunity to build brands and careers. The focus is on being consumer-centric and continuously improving performance.

Building a family of brands, for the world to love, generation after generation.

Fashion & Arts
Founded Year

Mission & Purpose

Pioneering brands that make life better. We are Pentland Brands, a global family business bringing some of the most loved sports, outdoor and lifestyle brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, SeaVees, KangaROOS and Red or Dead. We’re the footwear and apparel licensee for Kickers in the UK. We also have a joint venture partnership with Lacoste for footwear. All our brands have their own unique identities and every one of them is powered by Pentland. We have around 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future. We celebrate difference and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way: - Success is a team game - With clarity and courage - Better as standard - In good conscience


  • Building a positive business

    Our teams are united in taking action for people and planet. We focus on creating products our consumers are proud to wear, by supporting workers in our supply chain, helping our own people to achieve their best, and giving back to our communities. We have three employee positive business squads, which drive how we take action across areas including sustainability, charity, diversity and inclusion.

  • Health & wellbeing

    Other benefits we offer include a one hour time-out every day, an employee assistance programme for confidential advice and access to counsellors, D&I support squads, social events and give-back days.

  • Career development

    We help our people reach their potential through programmes such as unlimited access to LinkedIn Learning, regular speaker sessions and sponsorship or study support to colleagues looking to achieve their further education ambitions.

  • Rewards & recognition

    We offer generous discounts across our brands, so you can enjoy the outdoors in Berghaus or bring tennis chic to the streets in ellesse.

  • Hybrid & flexible working

    We understand that balance is important, whether you’re based in one of our global offices or working from home. All our offices are designed to be creative environments for our people to thrive. We also make space for our people to work flexibly where they can, in a way that’s right for them.