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SENIOR SALES / TEAMLEITER (M/W/D) - DORTMUND

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dortmund

AI generated summary

  • You should have experience as a key holder in retail, strong customer service skills, a sales-driven mindset, team leadership ability, and a professional yet authentic demeanor.
  • You will achieve sales targets, provide excellent customer service, manage store operations, ensure health and safety compliance, handle cash transactions, assist with team coaching, and oversee store in the manager's absence.

Requirements

  • Ähnliche Erfahrung in den Funktionen des Schlüsselinhabers (Öffnen und Schließen der Filiale), bevorzugt innerhalb einer Mode/Lifestyle-Marke
  • Gute Kenntnisse der Kundenbetreuung aufweisen
  • Verkaufsorientierte Einstellung – zielorientiert und fähig, das Team beim Erreichen der Geschäftsziele zu unterstützen und
  • Ein gutes Verständnis der Teamführung und Verkaufsförderung aufweisen
  • Professionell und gleichzeitig authentisch und unerschrocken auftreten!

Responsibilities

  • Erreichen von Verkaufszielen
  • Stets eine hervorragende Kundenbetreuung bieten
  • Sämtliche Arbeitsabläufe der Filiale erfüllen, z. B. Lieferung, Arbeitsbeginn und -ende registrieren, Inventuren, Warenbestand auffüllen usw.
  • Sämtliche Verfahren zu Gesundheit und Sicherheit einhalten, um eine gesunde, sichere und saubere Arbeitsumgebung sicherzustellen.
  • Kassentransaktionen in Übereinstimmung mit den Arbeitsabläufen durchführen.
  • Komplexe Kundenanfragen bearbeiten.
  • Das Führungsteam beim Coachen und Betreuen neuerer Teammitglieder unterstützen.
  • In Abwesenheit des Leiters die Verantwortung für die Filiale, wie unter anderem das Öffnen und Schließen, für kurze Zeiträume übernehmen.
  • Sonstige angemessene Aufgaben, die vom Führungsteam der Filiale aufgetragen werden.

FAQs

What is the job title for this position?

The job title is Senior Sales / Teamleiter (m/w/d) in Dortmund.

What are the main responsibilities of the Senior Sales / Teamleiter?

The main responsibilities include achieving sales goals, providing excellent customer service, managing store operations, ensuring health and safety compliance, handling cash transactions, addressing complex customer inquiries, and supporting the coaching of new team members.

What qualifications are required for the position?

Candidates should have similar experience in key holder functions (opening and closing the store), good customer service skills, a sales-oriented attitude, strong team leadership understanding, and a professional but authentic demeanor.

What type of experience is preferred for this role?

Experience within a fashion/lifestyle brand is preferred for this role.

Is this job a full-time position?

Yes, this job is a full-time position.

Who does this position report to?

This position reports to the store manager.

What should candidates highlight in their applications?

Candidates should highlight their experience in sales, customer service, and team leadership, as well as their ability to meet sales targets.

Will the Senior Sales / Teamleiter have leadership responsibilities?

Yes, the Senior Sales / Teamleiter will support the leadership team in coaching and supervising newer team members.

What is the work environment like?

The work environment focuses on providing a unique and first-class customer experience in a retail setting while maintaining a healthy, safe, and clean workspace.

Are there any specific health and safety procedures to follow?

Yes, all procedures for health and safety must be adhered to in order to ensure a healthy, safe, and clean working environment.

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.