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Senior Social Services Coordinator - Detained - New York

  • Job
    Senior Level
  • Legal
    Government & Politics
  • $61.4K - $76.7K
  • New York City
  • Quick Apply

AI generated summary

  • You need a graduate degree in social work or related field, fluency in English/Spanish, 6 years of experience, including 2 years with immigrant populations and children, case management skills, cultural sensitivity, and ability to work with diverse teams in a fast-paced environment.
  • You will develop and maintain knowledge of social services, lead outreach efforts, complete case management activities, contribute to reports, provide therapeutic support, supervise interns, plan and monitor events, support staff hiring and training, assist with legal screenings, create post-release plans, develop best practices, and supervise interns and volunteers.


  • Graduate degree in Social Work or related field, preferably in counseling, or related specialty or 6 years of works experience. MSW (Master of Social Degree) preferred.
  • Must be fluent in English and Spanish.
  • Minimum of 2 years of experience working with immigrant populations; experience working with unaccompanied minors preferred.
  • Minimum of 2 years of experience working with children including early childhood/intervention for tender ages (0-8), preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma.
  • Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
  • Direct experience or strong familiarity with case management frameworks.
  • A strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills.
  • Experience working with a diverse team of social service providers and advocating on behalf of clients, including attorneys, law firms, or other legal services providers.
  • Ability to verbalize and implement therapeutic-focused strategies for children/families.
  • Ability to effectively conduct training to diverse audiences in person and virtually, including attorney training and diverse presentations for child clients.
  • Familiarity or ability to work with adult immigrant caretakers, or training in trauma-informed parenting.
  • Ability to manage, create and oversee various events to bring resources and services to child clients.
  • Ability to network with local coalitions to establish strong relationships to allow for cross-referrals.
  • Ability to travel as assigned.
  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
  • Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
  • Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
  • Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
  • Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
  • Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
  • Committed to practicing and supporting wellbeing and a work-home life balance.
  • Experience working and communicating in a remote environment.


  • Develops and maintains a knowledge base of social services available to clients in assigned work areas.
  • Leads outreach efforts to establish strategic working relationships and partnerships/coalitions with local providers in each service area to enhance the referral process.
  • Completes case management activities for referred clients inclusive of assessments, comprehensive service plan, referrals to services, monitoring and follow-up, and client/caregiver engagement ensuring appropriate tracking of appropriate documentation. regarding attempts to access services and service delivery.
  • Contributes to completion of data/metrics reports for internal and external program requirements inclusive of client data, outreaches, and other program outcomes.
  • Leads and guides in client therapeutic support and crisis management as assigned or necessary.
  • Supervise MSW placement interns as required by program agreement.
  • Leads design, planning and monitoring of in-house therapeutic events, resource fairs, and preventive programming.
  • Supports hiring, onboarding, training, and mentoring of new staff inclusive of foundational training areas and in concert with hiring manager/supervisor
  • On occasion, if needed, assist KIND Legal Staff in conducting “Know Your Rights” presentations and screenings of children who have recently entered the ORR facility
  • Supports with termed special projects related to the delivery of services to children as assigned.
  • Communicates and collaborates with ORR facility staff to create post-18 plans for detained children approaching 18 years of age and post-release plans for detained children under 18 years of age who have obtained immigration status.
  • Supports development of best practices, protocols, and provides training on relevant topics for the detained setting and KIND staff.
  • Supervises general interns and volunteers.
  • Other duties as assigned.


What education and experience are required for the Senior Social Services Coordinator position at KIND in New York?

A graduate degree in Social Work or a related field, preferably in counseling, or 6 years of work experience is required. An MSW (Master of Social Degree) is preferred. Candidates must be fluent in English and Spanish and have a minimum of 2 years of experience working with immigrant populations, including experience with unaccompanied minors. Additionally, candidates should have a minimum of 2 years of experience working with children, preferably immigrant and refugee children or survivors of abuse.

What are the essential functions of a Senior Social Services Coordinator at KIND in New York?

The essential functions of the Senior Social Services Coordinator position include developing and maintaining a knowledge base of social services available to clients, leading outreach efforts to establish partnerships with local providers, completing case management activities, contributing to data/metrics reports, providing therapeutic support and crisis management, supervising MSW placement interns, and supporting the hiring, training, and mentoring of new staff.

What skills and qualities are important for a Senior Social Services Coordinator at KIND in New York?

Important skills and qualities for a Senior Social Services Coordinator at KIND in New York include intercultural responsiveness, strong communication skills, familiarity with case management frameworks, ability to conduct training for diverse audiences, network with local coalitions, manage events, prioritize tasks, work collaboratively, and practice diversity, equity, and inclusion. Additionally, candidates should be able to work in a fast-paced environment, prioritize work-life balance, and communicate effectively in a remote setting.

We protect unaccompanied children every step of the way in their search for safety and protection.

Founded Year

Mission & Purpose

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support.