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Senior Solutions Consultant

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Workato

14d ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
  • Mountain View
  • Quick Apply

AI generated summary

  • You must have 6-10 years of pre-sales experience in SaaS, strong technical skills in automation, cloud technologies, Ruby programming, and front-end development. Excellent collaboration, customer-oriented mindset, critical thinking, and communication skills are crucial. Be proactive, adaptable, and ready for any challenge.
  • You will collaborate cross-functionally to design technical solutions, gather requirements, develop capabilities, and enhance customer experience with Workato's platform while prioritizing outstanding service.

Requirements

  • Qualifications / Experience / Technical Skills:
  • BA/BS or equivalent education - Computer Science degree is a plus.
  • 6-10 years of pre-sales experience in a SaaS/iPass organization.
  • Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.
  • Hands-on experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure.
  • Knowledge of Ruby programming (or understanding/familiarity with object-oriented programming).
  • Knowledge of front-end development, including but not limited to, HTML (particularly iframes & iframe security mechanisms), and/or CSS.
  • Soft Skills / Personal Characteristics:
  • Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact
  • Customer-oriented mindset, easily adaptable to different company sizes and line of business
  • Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners
  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations
  • Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience
  • Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly
  • Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Responsibilities

  • Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
  • Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services.
  • Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering
  • Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK
  • Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements
  • Accelerate development for roadmap features to address specific customer requirements
  • Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base
  • Prioritize and deliver outstanding customer service experience to Workato customers

FAQs

What are the main responsibilities of a Senior Solutions Consultant?

The main responsibilities include enabling clients to become proficient on the Workato Platform, empowering their employees, and building solutions for their businesses.

What qualifications are required for this position?

Candidates should have a strong technical background, experience with integration platforms, excellent communication skills, and the ability to problem solve and troubleshoot effectively.

How does this role contribute to the overall success of the company?

As a Senior Solutions Consultant, you play a critical role in helping clients maximize the potential of the Workato Platform, driving value for their business and ultimately contributing to the company's success.

What opportunities for growth and advancement are available in this position?

There are opportunities for career growth and advancement within the company, including the potential to move into leadership roles or specialize in a specific area of expertise within the solutions consulting field.

One platform for intelligent integration & workflow automation across your organization.

Technology
Industry
501-1000
Employees
2013
Founded Year

Mission & Purpose

Workato makes the creation and implementation of automations 10X faster than traditional platforms. As the leader in AI-powered enterprise automation, we enable enterprises to automate their business processes across the organization by integrating their applications, data, and experiences. Designed with best-in-class security and governance, scalability, performance, and availability, our low-code, no-code platform makes it easy for IT and business teams to integrate their applications and automate their processes, drawing from thousands of automation “recipes” built by the Workato community. With our democratized approach to automation and integration, business technologists are empowered to fuel their organization’s digital transformation. Workato is trusted by over 17,000 of the world's top brands, including Broadcom, Intuit, and Box.