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Senior Specialist, Field Sales Service (New York)

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Nestlé

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Solon

AI generated summary

  • You need intermediate MS Office & CRM skills, flexibility in hours, independence, teamwork ability, problem-solving skills, and a focus on customer satisfaction for referrals and repeat business.
  • You will support equipment installation, conduct training, ensure product compliance, collaborate with account contacts, optimize merchandising, communicate service needs, and partner with deployment teams.

Requirements

  • Intermediate Microsoft Office (Email, PPT, Word) & CRM skills
  • Ability to work variable hours, including evenings and weekends, and to travel extensively
  • Ability to work independently without supervision, and as part of a team
  • Ability to deliver customer satisfaction, which results in referrals, references, and repeat business
  • Ability to analyze problems and provide business solutions
  • Ability to collaborate with teammates and sales Leads in order to achieve team goals

Responsibilities

  • Equipment installation support at all new and existing accounts within assigned territory
  • New account training & refresh training, utilizing technology where possible to maximize coverage and efficiency
  • Ensuring Product Compliance with Nestle Out-of-Home owned dispensers
  • Collaboration with account contacts (General Managers, Foodservice Directors, Site Directors, etc.) to ensure onboarding is successful and to identify incremental and cross-selling opportunities
  • Optimized brand merchandising at the point of consumption
  • Communicating service needs with Service Supervisors & Technicians
  • Partner closely with equipment deployment and service team to ensure account readiness in terms of equipment and product deliveries

FAQs

What is the job title for this position?

The job title is Senior Specialist, Field Sales Service.

Where is this position located?

The position is located in the Northeast, specifically in the New York City Metro Area, including all five boroughs, Westchester, Putnam, and Orange County, as well as other assigned areas.

Is this position eligible for Visa Sponsorship?

No, this position is not eligible for Visa Sponsorship.

What are the primary responsibilities of this role?

The primary responsibilities include equipment installation support, new account training, ensuring product compliance, collaborating with account contacts, optimizing brand merchandising, and communicating service needs.

What qualifications are required for this position?

Qualifications include intermediate Microsoft Office and CRM skills, the ability to work variable hours and travel extensively, independence in work, problem analysis and solution skills, and collaboration abilities.

Are there opportunities for career growth within Nestlé?

Yes, there are limitless opportunities for growth, and employees are encouraged to own their career development.

What is the approximate salary range for this position?

The approximate pay range is $90,000.00 to $110,000.00.

What benefits does Nestlé provide for this position?

Nestlé offers excellent benefits and compensation, including a company car for professional and personal use, performance-based incentives, 401k with company match, healthcare coverage, and a broad range of other benefits.

Is this position suitable for veterans or individuals with disabilities?

Yes, Nestlé emphasizes inclusivity and recognizes the skills veterans and individuals with disabilities can bring to the role.

How can applicants request accommodations during the recruitment process?

Applicants can confidentially inform Nestlé if they require special accommodations by contacting accommodations@nestle.com or dialing 711 and providing the number 1-800-321-6467 to the operator.

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Nestlé

Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Culture & Values

  • Respect for ourselves

    Respect starts with self-respect. Being true to ourselves, while acting with integrity, fairness and authenticity.

  • Respect for others

    Respecting others is about meeting our promises. It’s about quality in our products, our brands and everything we do.

  • Respect for diversity

    Respect for other ways of thinking, other cultures and all aspects of society requires inclusiveness and openness in all our interactions.

  • Respect for the future

    Respect for the future of our planet and future generations compels us to act with responsibility and courage, even if it’s difficult.

Benefits

  • Competitive remuneration

    You’ll be recognized for your contribution with a competitive salary and benefits package. And you may benefit from savings plans, insurances, loans, and discounted or free Nestlé products. You could even grab a bargain on retail products, services and activities.

  • Location-specific opportunities

    Our working environments vary greatly, so depending on your job and your location, you could benefit from flexible working opportunities, volunteering programs, the ability to bring a pet to work, and much more.

  • International mobility

    We offer opportunities to develop your career in different countries around the world. Global mobility plays an important part in developing Nestlé’s talent and our brands.

  • Health and wellbeing at work

    Our employee health programs will help you develop and maintain a healthy lifestyle, with health checks, health care, onsite cafeterias and fitness centres, sport and other activities.

  • Employee support

    More than ever, it is important that you are emotionally supported while at work and at home to be resilient and feel good as you carry out your everyday activities. We provide access to confidential counsellors to help when the unexpected happens or you are feeling overwhelmed.

  • Parental leave

    With a minimum of 18 weeks paid parental leave for the primary caregiver, plus the opportunity to take further leave, your new family life can get off to a great start. Your work location may provide additional benefits and resources such as dedicated feeding rooms or creches.