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Senior Staff UX Designer

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Blue Yonder

3mo ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • London
  • Quick Apply

AI generated summary

  • You have 10+ years in UX/product design, management experience, strong collaboration skills, user-centric focus, adaptability, and a passion for coaching designers while shaping B2B products.
  • You will lead the design process for returns, create user-friendly experiences, manage team members, drive user research, and ensure design consistency across products while collaborating with stakeholders.

Requirements

  • You have around 10+ years of experience in UX/product design, with a proven track record of shipping B2B products from concept to launch.
  • You have previous management or mentorship experience, with a passion for developing and coaching designers.
  • You are a strong cross-functional collaborator, influencing stakeholders and driving alignment across teams.
  • You’re comfortable with ambiguity and have the creativity, problem-solving skills, and tenacity to turn it into clarity and action.
  • You have an uncompromising focus on user-centric design, using data, research, and well-honed judgement to make impactful decisions.
  • You are adaptable and understand when to balance perfection with progress to meet business goals.
  • You are excited about raising the bar for design and contributing to a growing, ambitious team.

Responsibilities

  • Own and evolve the end-to-end design process for the returns portfolio, from discovery and ideation through to delivery and iteration.
  • Lead the creation of intuitive, user-friendly experiences, collaborating closely with Product Managers, Engineers, and other stakeholders.
  • Develop and maintain high-quality design artefacts—including user flows, wireframes, prototypes, and UI designs—that bring product strategies to life.
  • Drive user research efforts, including field studies, usability testing, and customer interviews, to deeply understand user needs and validate solutions.
  • Identify and champion new opportunities for innovation, introducing disruptive features and products that enhance the customer experience.
  • Manage and mentor designers within the returns team, providing regular feedback, guidance, and support to help them grow their skills and confidence.
  • Lead ongoing design reviews, fostering a culture of continuous improvement and ensuring the team delivers high-quality, consistent designs.
  • Advocate for best practices and design excellence, helping scale the impact of design across the organisation.
  • Collaborate with leadership to recruit, onboard, and develop new design talent, ensuring the team continues to thrive.
  • Use data, research insights, and business goals to inform design decisions, ensuring that all solutions align with customer needs and deliver measurable impact.
  • Influence product strategy by identifying new challenges and opportunities, working with cross-functional teams to prioritise and tackle them.
  • Serve as a trusted design advocate, building strong relationships with stakeholders across Product, Engineering, and Sales.
  • Help define and promote design principles and guidelines to ensure consistency and scalability across products.
  • Solve complex problems through design, applying user-centered design (UCD) principles, research, and business strategy.
  • Collaborate with developers, business analysts, and other team members to deliver cohesive end-to-end experiences.
  • Create user journey maps that articulate interactions across touchpoints, identifying pain points and opportunities.
  • Translate concepts into wireframes, prototypes, and polished UI designs.
  • Design and deliver experiences optimised for a range of devices and platforms.
  • Rapidly test, iterate, and refine designs based on feedback and data.
  • Make strategic design decisions, balancing customer needs with business objectives.
  • Contribute to and help evolve design systems to ensure consistency and scalability.
  • Manage and coach a few members of the design team.

FAQs

What is the primary focus of the Senior Staff UX Designer role?

The primary focus is to drive forward the returns portfolio products while managing and coaching key members of the design team, combining hands-on design execution with leadership responsibilities.

What type of experience is required for this position?

Applicants should have around 10+ years of experience in UX/product design with a proven track record of shipping B2B products from concept to launch.

What are the responsibilities related to design execution for this role?

Responsibilities include owning and evolving the end-to-end design process, leading the creation of user-friendly experiences, developing high-quality design artifacts, driving user research efforts, and identifying opportunities for innovation.

Will I have the opportunity to mentor other designers?

Yes, as a Senior Staff UX Designer, you will manage and mentor designers within the returns team, providing regular feedback and support to help them grow.

What skills are important for collaborating with cross-functional teams?

Strong cross-functional collaboration skills are important for influencing stakeholders and driving alignment across teams.

How does this role contribute to strategic impact within the organization?

The role contributes by using data, research insights, and business goals to inform design decisions, influencing product strategy, and defining design principles and guidelines for consistency across products.

What is the expected design process for projects within this role?

The expected design process includes discovery, ideation, delivery, and iteration, focusing on creating cohesive, user-centric experiences.

Are there opportunities for professional growth in this role?

Yes, the role offers opportunities for professional growth through mentorship, team development, and contributing to a growing design team.

What should I be ready to do in terms of design collaboration?

You should be prepared to collaborate closely with Product Managers, Engineers, and other stakeholders to deliver cohesive end-to-end experiences.

What values drive the culture within the organization?

The organization values unity, customer success, design excellence, and has a commitment to diversity and inclusion.

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Blue Yonder

Technology
Industry
5001-10,000
Employees
1985
Founded Year

Mission & Purpose

Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.