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Senior Supervisor

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Leeds

AI generated summary

  • You must have excellent communication skills, simplify tasks, inspire teamwork, commit to success, and thrive in a fast-paced environment.
  • You will manage store availability, drive sales, support team communication, enforce policies, and celebrate colleague successes daily.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What are the key responsibilities of a Senior Supervisor at Iceland?

The key responsibilities include managing store availability, driving sales, providing fast and efficient service, ensuring the implementation of store policies and procedures, and celebrating colleague and business success.

What personal attributes are we looking for in a Senior Supervisor?

We are looking for excellent communication skills, the ability to simplify processes and take action for improvement, a talent for supporting and inspiring teams, commitment to success, and the capability to thrive in a fast-paced environment.

Is this position permanent or temporary?

This is a permanent position.

What is the main focus of the role?

The main focus of the role is to be hands-on in retail, working closely with the Store Manager and the team to deliver high business standards and prioritize customer service.

Can I apply for this position if I have limited retail experience?

While relevant retail experience may be beneficial, we value passion for retail and the ability to support and engage a team, so you are encouraged to apply if you possess these qualities.

Will I have an opportunity to develop my career at Iceland?

Yes, Iceland is committed to investing in its people and offers opportunities for career development within the company.

What does a typical work environment look like for a Senior Supervisor?

The work environment is fast-paced and hands-on, focused on collaboration with the store team to meet business goals and provide excellent customer service.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland