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Senior Supervisor (Inside M25)

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need excellent communication skills, a commitment to improvement, team engagement, and the ability to thrive in a fast-paced environment.
  • You will manage store availability, drive sales, ensure customer satisfaction, support the team, enforce policies, and celebrate successes daily.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What is the job title for this position?

The job title is Senior Supervisor (Inside M25).

What type of employment is this position offering?

This is a permanent position.

What are the key responsibilities of a Senior Supervisor?

Key responsibilities include managing availability across the store, driving sales, providing support to the store team, ensuring the implementation of store policies and procedures, and celebrating colleague and business success.

What personal attributes are required for this role?

Required personal attributes include excellent communication skills, the ability to simplify processes, the ability to engage and inspire a team, commitment to success, and the capacity to thrive in a fast-paced environment.

Who will the Senior Supervisor work alongside?

The Senior Supervisor will work alongside the Store Manager and the wider store team.

Is prior retail experience necessary for this position?

While the job description emphasizes a passion for retail, it does not explicitly state that prior experience is required.

What is the company’s approach to employee development?

Iceland believes in investing in their people to help them develop their careers within the company.

What should applicants expect in terms of company culture?

Applicants can expect a fair and ethical retail environment that values making a difference and celebrates both colleague and business success.

How should interested candidates apply?

Candidates should follow the application process as outlined in the job posting to submit their application.

Are there opportunities for career progression within the company?

Yes, the company offers the potential for a fantastic career path and progression within an ever-growing company.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland