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Senior Systems Engineer

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iManage

18d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
  • Chicago

Requirements

  • 5+ years of experience working in Technical Support/Networking Environments.
  • Bachelor’s or Master’s Degree in Information Technology or related field.
  • Experience with Microsoft Endpoint Configuration Manager (MECM) configuration and troubleshooting.
  • Microsoft Intune configuration and troubleshooting experience, as well as experience in Modern Workplace systems such as Azure/Intune and Co-Management.
  • Participated in creating Security Policy, Device Compliance, Conditional Policies, Autopilot, Troubleshooting Modern Device Management (MDM) issues.
  • The ability to provide recommendations around SCCM vs. Intune and/or hybrid implementations, Windows Update for business.
  • Strong PowerShell scripting, SQL Queries, reporting and basic troubleshooting with Conditional Access Policies management in Intune.
  • Expertise in Window In place Upgrades (IPU) & OSD, app Patch management experience leveraging inputs from Desktop analytics and endpoint Analytics.
  • Strong ability to troubleshoot day to day operations, performing monitor and tuning system performance, and providing administration, configuration, installation, deployment and maintenance.
  • Demonstrable experience understanding security for both private and public cloud environments.
  • Experience using one, or more, of the major market-leading vulnerability management solutions such as Rapid 7, Qualys or Tenable.
  • Exposure and/or experience using container scanning systems such as Sysdig or Twistlock.
  • Hands on management of endpoint solutions from one of the leading suppliers such as Microsoft Endpoint, CrowdStrike, Carbon Black or TANIUM.
  • A firm understanding of, and experience with, DevOps, SRE and SDLC methods, tooling, processes, procedures and the security needs around them.
  • Proven knowledge of “Full Stack” cloud development and common cloud architectures.
  • In depth operating system experience including Windows Server, CentOS/RedHat and Debian/Ubuntu.
  • A definite understanding of PKI & encryption technology, especially SSL/TLS.
  • Bonus Points if I Have...
  • Knowledge and proficiency in Active Directory Domain Services (AD DS) and related technologies.
  • Microsoft Teams rooms device management.

Responsibilities

  • Prioritizing and executing tasks in a time-sensitive environment.
  • Maintaining and enhancing the MECM (Microsoft Endpoint Configuration Manager) environment to support modern desktop management co-management with Intune.
  • Assisting and improving processes related with day-to-day SCCM service delivery, as well as providing support the recommendations around SCCM vs. Intune and/or hybrid implementations.
  • Administrating Microsoft System Center Configuration Manager (SCCM), deploying Microsoft patches and creating custom deployment packages.
  • Supporting the design and implementation of Intune / Azure mobile device management with SCCM and Office 365 / Exchange hybrid environments.
  • Patch Management using SCCM for end user machines as well as Infrastructure Servers.
  • Package creation, deployment and reporting.
  • Creating Security Policy, Device Compliance, Troubleshooting Modern Device Management (MDM) issues in Intune.
  • Obtaining product specific knowledge of the firm’s key products and develop an understanding of how the underlying components are structured and how potential vulnerabilities may affect the platform.
  • Working with threat intel and analysis tools and vendors to identify, automate, manage and prioritize continually changing threats.
  • Performing day-to-day monitoring of private and public cloud, VM and container, vulnerability management systems and scans ensuring accuracy and data integration into the SIEM.
  • Deploying, managing, and maintaining all endpoint related TVM systems including asset & service scanning, vulnerability management and EDR.
  • Reviewing scans and performing threat analysis of detected vulnerabilities then work with other teams and management to prioritize accordingly.
  • Collaborating with asset owners and the business for timely remediation of threats and vulnerabilities.
  • Customizing reports on assessment findings and summarizing to facilitate remediation tasks for various teams.
  • Building and maintaining TVM SLA & KPI tracking tools to ensure team and company compliance.
  • Assisting team with shared administration and management tasks.
  • Interfacing with infrastructure and other teams throughout the organization with the objective to provide high quality and low friction, security operations services.
  • Preparing and documenting standard operating procedures.

Making knowledge work (TM)

Technology
Industry
501-1000
Employees
2015
Founded Year

Mission & Purpose

iManage is the company dedicated to Making Knowledge Work. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications. Advanced Artificial Intelligence and powerful document and email management create connections across data, systems, and people while leveraging the context of organizational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by best of breed security, sophisticated workflows and governance approaches, iManage has earned its place as the industry standard through continually innovating to solve the most complex professional challenges and enabling better business outcomes for over one million professionals across 65+ countries.