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Senior Technical Program Manager, Supply Chain Operations



11d ago

  • Job
    Senior Level
  • Product
  • Arlington


  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • 5+ years of technical product or program management experience
  • Preferred qualifications:
  • Experience in technical program management working directly with software engineering teams
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership


  • Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist
  • Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership
  • Leading cross-functional technical implementation efforts to integrate and improve supply chain systems
  • Creating plans that have objective, measurable success criteria and communicate with technical and non-technical audiences at various organizational levels
  • Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operations
  • A day in the life:
  • Our job is to let ops focus on ops. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we take on the tough projects that would otherwise distract those teams from delivering operational excellence.
  • Some examples:
  • Spearheading new cross-functional services and capabilities
  • Representing supply chain operations during security engagements
  • Working with other organizations to address/mitigate supply chain risk
  • Otherwise connecting the dots across a complex, global supply chain

Retail & Consumer Goods
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.