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Senior User Researcher, Games

Applications are closed

  • Job
    Full-time
    Mid Level
  • Research & Development
  • New York
    Remote

Requirements

  • 4+ years of professional experience conducting research and providing insights in a relevant field
  • Experience conducting research and collaborating with teams on mobile applications or app development projects
  • Experience presenting findings and creating clear, professional written communications tailored to diverse audiences
  • Experience working in team environments, including responding to challenges, incorporating feedback, and adapting to evolving circumstances
  • Expertise in design, product, or user research
  • Familiarity with 0-1 research methods and processes
  • Familiarity with quantitative research methods
  • Experience researching digital games or gamified experiences

Responsibilities

  • Guide a user-centered research approach for specific Games squads, working with designers, product managers, developers, marketers, and other researchers.
  • Work with project team members to frame-up questions and to develop research proposals for solving them, with guidance from the Research Director.
  • Recommend, alongside the Games research team, the most appropriate methodologies for generating user insights, including participatory design, in-person and remote interviews, ethnographies, user-initiated feedback tools, card-sorting, surveys, and usability studies.
  • Make the case for research when applicable to inform decisions.
  • Present findings and research-backed, actionable recommendations to colleagues and senior management.
  • Manage research projects across an emerging Games squad to meet team goals.
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

FAQs

What is the role of the Senior User Researcher at The New York Times Games?

The Senior User Researcher will lead essential research projects to help understand audience insights for the Games division, guiding a user-centered research approach and collaborating with various teams.

What qualifications are required for this position?

Candidates should have at least 4 years of professional experience in conducting research, experience with mobile applications or app development, and the ability to present findings and create clear written communications for diverse audiences.

What research methodologies will the Senior User Researcher be expected to use?

The researcher will recommend methodologies such as participatory design, interviews (both in-person and remote), ethnographies, user-initiated feedback tools, card-sorting, surveys, and usability studies.

Is this position focused on remote work?

Yes, this is a remote-friendly position, allowing for flexibility in work arrangements.

What types of research experience are preferred for candidates applying for this role?

Preferred candidates should have expertise in design, product, or user research, familiarity with 0-1 research methods, quantitative research methods, and experience conducting research on digital games or gamified experiences.

How does The New York Times approach diversity and inclusion in hiring?

The New York Times is committed to a diverse and inclusive workforce and encourages candidates from a range of backgrounds, including women, veterans, people with disabilities, people of color, and gender nonconforming individuals to apply.

What is the salary range for this position?

The annual base pay range for the Senior User Researcher role is between $105,000 and $115,000 USD.

What is the importance of journalistic independence for this role?

The Senior User Researcher is expected to demonstrate support for journalistic independence and a strong commitment to The New York Times' mission to seek the truth and help people understand the world.

How does The New York Times handle applications from individuals with criminal histories?

The New York Times will consider qualified applicants with criminal histories in a manner consistent with applicable "Fair Chance" laws.

What should candidates do if they need reasonable accommodations during the application or interview process?

Candidates seeking accommodations should email reasonable.accommodations@nytimes.com for assistance.

Entertainment & Media
Industry
1001-5000
Employees
1851
Founded Year

Mission & Purpose

The New York Times is powered by the idea that independent, deeply reported journalism fuels a healthy and engaged society. Our reporters, columnists, editors, engineers, designers, data analysts, developers and marketers breathe life into the most important topics of our time and tell stories that might otherwise go untold. Whether bringing new truths to light with our reporting, building innovative products that deliver a best-in-class digital experience, or analyzing data to understand how we can best serve our readers, our people power the world’s top destination for journalism. Working at The Times means envisioning and developing the future of journalism. Bring your passion, perspective and experience and join us as we seek the truth and help people understand the world.

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