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Senior UX Designer

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Evri

27d ago

  • Job
    Full-time
    Senior Level
  • Leeds

AI generated summary

  • You must demonstrate UX leadership, conduct user research, create designs, promote user empathy, define journeys, ensure design consistency, and validate prototypes to drive product success.
  • You will advocate for UX, conduct user research, define user journeys, create prototypes, ensure design consistency, validate features with users, and collaborate with product teams on UX practices.

Requirements

  • We are looking for:
  • UX Leadership
  • Build visibility of the value of UX practices within core product teams
  • Act as an ambassador for UX and build the profile of UX within product teams
  • Demonstrate the value of User Centric, Data Driven UX practices within your product team
  • UX Research
  • Understand the suite of research options available to the product team and when to use them. You will be proficient in conducting end to end research with the support of the UX Research Lead.
  • Conduct upfront user / customer / competitor research to understand user needs and insights, industry best practices and potential opportunities to help guide future design direction
  • Advise the Product Manager on the level and depth of user research and user testing required to inform the product roadmap, or evaluate stories that have been delivered
  • Work with the UX Data Analyst to ensure analytics are set up to provide user behaviour data and product performance benchmarks to guide design
  • UX Design
  • Promote empathy for customers/users within product teams.
  • Help your product team to truly understand the underlying behaviours and needs of our users and work with other UX designers to align behavioural theories and and how they are applied in design
  • Define the customer / user journey and their needs to inform both the product roadmap and UX design
  • Support story refinement and acceptance criteria definition
  • Create sketches, sitemaps, wireframes, lightweight prototypes and visual designs to experiment and iterate the design of the product
  • Ensure consistency of design and UX across the product by adhering to the design principles set out in the Evri Design system
  • Ensure features are implemented by engineering as designed and adheres to best practice accessibility guidelines
  • Measuring success:
  • Validate designs/prototypes for new features and flows with users ensure its meets user and business needs before development starts.
  • Work with the optimisation team to report test results highlighting success areas, failures, and key lessons.

Responsibilities

  • Build visibility of the value of UX practices within core product teams
  • Act as an ambassador for UX and build the profile of UX within product teams
  • Demonstrate the value of User Centric, Data Driven UX practices within your product team
  • Understand the suite of research options available to the product team and when to use them. You will be proficient in conducting end to end research with the support of the UX Research Lead
  • Conduct upfront user / customer / competitor research to understand user needs and insights, industry best practices and potential opportunities to help guide future design direction
  • Advise the Product Manager on the level and depth of user research and user testing required to inform the product roadmap, or evaluate stories that have been delivered
  • Work with the UX Data Analyst to ensure analytics are set up to provide user behaviour data and product performance benchmarks to guide design
  • Promote empathy for customers/users within product teams
  • Help your product team to truly understand the underlying behaviours and needs of our users and work with other UX designers to align behavioural theories and how they are applied in design
  • Define the customer / user journey and their needs to inform both the product roadmap and UX design
  • Support story refinement and acceptance criteria definition
  • Create sketches, sitemaps, wireframes, lightweight prototypes and visual designs to experiment and iterate the design of the product
  • Ensure consistency of design and UX across the product by adhering to the design principles set out in the Evri Design system
  • Ensure features are implemented by engineering as designed and adheres to best practice accessibility guidelines
  • Validate designs/prototypes for new features and flows with users to ensure it meets user and business needs before development starts
  • Work with the optimisation team to report test results highlighting success areas, failures, and key lessons

FAQs

What is the role of a Senior UX Designer at Evri?

The Senior UX Designer at Evri is responsible for ensuring that user needs and behaviors are at the forefront of product design. This includes conducting user, market, and competitor research, creating exceptional user experiences across various platforms, and collaborating closely with product managers to shape product roadmaps.

What type of projects will the Senior UX Designer work on?

The Senior UX Designer will work on transforming user interactions across web, native mobile, and progressive web apps, as well as tools and services used by couriers and workers.

What qualifications are expected for a Senior UX Designer at Evri?

Candidates should demonstrate UX leadership, be proficient in UX research methods, and possess strong design skills to create prototypes, wireframes, and visual designs that ensure a consistent user experience.

Is there an opportunity for professional growth at Evri?

Yes, Evri is committed to growth year on year, and the Senior UX Designer role offers opportunities to grow with the company as well as learn from other designers and experts in UX analytics and research.

Will the Senior UX Designer be required to collaborate with other teams?

Yes, the Senior UX Designer will collaborate with multidisciplinary product teams and have opportunities to work on different projects, ensuring collaboration across various UX and product development areas.

What are the expectations regarding UX research for this role?

The Senior UX Designer is expected to conduct end-to-end research, advise product managers on user research needs, and collaborate with the UX Data Analyst to ensure analytics are in place to inform design decisions.

How will success be measured for the Senior UX Designer?

Success will be measured by validating designs and prototypes through user testing, reporting on test results, and providing insights on successes, failures, and lessons learned to guide further design work.

What does Evri expect from the Senior UX Designer in terms of user advocacy?

Evri expects the Senior UX Designer to promote empathy for users within product teams, help to understand user behaviors and needs, and advocate for user-centric design practices.

What is the work environment like at Evri?

The work environment at Evri is collaborative, innovative, and focused on delivering exceptional user experiences. The company values inclusivity and encourages team members to share the vision of creating leading-class user experiences.

What is the job location and work format for this role?

The job location is Morley, and it offers a hybrid work format, allowing for both remote and in-office work.

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Evri

Evri is the UK’s biggest dedicated parcel delivery company, leading the way in responsible delivery experiences.

Transportation
Industry
5001-10,000
Employees
1974
Founded Year

Mission & Purpose

Need some help? Get in touch with our friendly team at https://bit.ly/evriwebsite3 Every parcel, every person, every place. Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth. From our roots as a mail order company nearly 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 30,000+ couriers, thousands of local one-stop ParcelShops and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for everyone. Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 80% of the UK’s top retailers to safely get parcels from A to everywhere. A lot of parcels, in fact. More than 650 million a year. And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation, and our environmentally friendly green fleet. Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.