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Serpentine Green - Retail Supervisor



22d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Peterborough

AI generated summary

  • You must be self-motivated, customer-focused, organized, and have supervisory experience in a fast-paced retail environment. Flexibility and excellent communication skills are essential. Apply if you have the right transferable skills and a positive attitude.
  • You will lead the team, provide excellent customer service, manage store operations, maintain product displays, achieve sales targets, and handle customer queries.


  • Retail background / transferable skills gained in a related industry sector.
  • Self- motivated and have a positive, can do attitude towards completion of work.
  • Energy and enthusiasm.
  • Confidence and ability to supervise, motivate, coach and work with a team.
  • Well organised and have a structured approach to work.
  • Customer and operations / task orientated.
  • Good communicator.
  • Attention to detail.
  • Able to work at pace and under pressure.
  • Ideally have previous supervisory experience including cashing up and banking.
  • Fully flexible (Monday – Sunday, hours to be agreed by rota) including evenings and bank holidays.
  • We welcome applicants from the Retail sector and from sectors with the right transferable skills.


  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service, maintaining an expert level of knowledge across the full product range.
  • Lead by example, successfully promoting and recommending complimentary shoe care products and offering ad hoc training and support to team members as and when required, ensuring first class levels of customer service.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Champion and support the achievement of monthly targets.
  • Deal with customer queries and complaints.


What is the salary for the Retail Supervisor position at Serpentine Green?

The salary for the Retail Supervisor position at Serpentine Green is up to £12.64 per hour plus non contractual bonuses.

What are the key activities involved in the Retail Supervisor role at Serpentine Green?

Key activities for the Retail Supervisor role at Serpentine Green include leading and supervising the store team, opening and closing the store, offering excellent customer service, maintaining product knowledge, merchandising, processing stock deliveries, and achieving monthly targets.

What are the personal characteristics required for the Retail Supervisor position at Serpentine Green?

Personal characteristics required for the Retail Supervisor position at Serpentine Green include retail background or transferable skills, self-motivation, energy and enthusiasm, ability to supervise and motivate a team, good communication skills, attention to detail, flexibility in working hours, and previous supervisory experience.

How can I apply for the Retail Supervisor position at Serpentine Green?

If you meet the job requirements for the Retail Supervisor position at Serpentine Green and would like to join the team at Deichmann UK, please click apply on the job posting.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Deichmann is a leading footwear retailer offering a wide range of stylish and affordable shoes for men, women, and children. Their mission is to provide high-quality footwear that combines fashion with comfort at accessible prices. Deichmann aims to make the latest trends available to everyone, ensuring customer satisfaction through excellent service and a diverse product range. The company is committed to sustainability and ethical practices, striving to create a positive impact on both customers and the environment.


  • Product Discount

  • Generous Annual Leave

  • Pension

  • Annual Bonuses for Store Managers

  • Sales Commission for Store Teams

  • Awards & Recognition

  • Team Incentives

  • Childcare Vouchers